This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sears Auto Center
- Auto Repair
- Freehold, NJ
About this business
Welcome to your local Sears Auto Center in Freehold, NJ. We have all the essentials whether it's automotive repairs and maintenance, new tires, batteries or if you have a question about how to protect your vehicle. With over 260 locations, and most open 7 days a week, we specialize in keeping your car in good condition, before anything goes wrong. Walk-in, call or schedule an appointment online at searsauto.com. At Sears Auto Center every visit starts with a complimentary multi-point inspection, performed by expert ASE-certi... read more
Location details
3710 U.S. 9 #1100, Ste 1100, Freehold, NJ, 07728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I dropped my car off. I had to be at work early and had an appointment after so I normally love the early key drop off. Today though it didn’t work in my favor. I needed a simple oil change which I have done before. I specified on my sheet that I wanted just a normal oil change. Then after Work when I went to settle my bill it was over 100 dollars which is much higher than I normally pay. They did have to change my filter which contributed which is fine. But they never called to make sure that was alright and they normally c... read more
Business response:
Thank you for your review. We are sorry to hear we didn't provide you with the best possible experience at the Sears Auto Center. We will use this feedback as a tool to help us improve for the future. [Jack Kravitz, 73230370879]
At first I made a 10am appointment. There was a line & I understand first come first serve which is all good to me. I was there almost 4 hours for just 4 tires. In reality I was there 3 hours after it was done but it took almost another hour just for them to let me get out. Soooooo I said hey look it's been done 30 min already I want to get out of here & pay my $56 balance. The guy just kept going back & forth on the computer in the garage & I said it again I want to get out of here it's been done 45 min now. So what does he... read more
I had a 1pm appointment and checked in a few minutes early; they told me 90 minutes. After two hours I called and they said it would be another half hour. I showed up a half hour later and they forgot to order the oil filter so they hadn't even touched the car. We're now at four hours and the car isn't done....and the place has been relatively empty all day. Never coming here again.
I went to sears to get my new tired balanced and aligned only to drive home and drift left upon looking at my receipt I noticed alignment needed addtl parts in order to complete which no one informed me of so after waiting 2 hrs all I got was my wheels balanced even though I paid for balance and alignment
Frequently asked questions about Sears Auto Center
How is Sears Auto Center rated?
Sears Auto Center has a 2.8 star rating with 61 reviews.
When is Sears Auto Center open?
Sears Auto Center is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com