Logo White
Watch Demo

Sears Auto Center

Own this business?
38 reviews
|Auto Parts & Supplies|Richardson, TX 75081

201 S Plano Rd, Richardson, TX 75081

(972) 470-5595


Closed now


Suggest edits
Top Automotive in your area
(2) · Auto Parts & Supplies

205 N Vacek St

(817) 546-0750

2 people are looking at this business

(3) · Auto Parts & Supplies

2652 FM-407

(817) 430-9201
(2) · Tires

133 Dylan Drive

(972) 347-6681
(4) · Auto Parts & Supplies

10850 Alder Cir

(972) 250-1952

5 people are looking at this business

(23) · Auto Parts & Supplies

1245 E Seminary Dr

(817) 920-9012
(3) · Automotive

3641 E Kiest Blvd

(214) 942-8741

1 person is looking at this business


Welcome to your local Sears Auto Center in RICHARDSON, TX. We have all the essentials whether it's automotive repairs and maintenance, new tires, batteries or if you have a question about how to protect your vehicle. With over 260 locations, and most open 7 days a week, we specialize in keeping your car in good condition, before anything goes wrong. Walk-in, call or schedule an appointment online at searsauto.com. At Sears Auto Center every visit starts with a complimentary multi-point inspection, performed by expert ASE-certified technicians. Our free check includes a visual inspection of your battery, battery cables, air filter, belts, hoses, fluids, tires, exterior lights, and wiper blade

Suggest edits
Birdeye For Business

This profile is powered by BirdEye. Over 50,000 businesses use BirdEye everyday to get more reviews and manage all customer feedback. BirdEye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about BirdEye

BirdEye Score

The BirdEye Score® is calculated based on our proprietary algorithm applied to customers reviews, weighted by a range of different factors.

Learn how the BirdEye Score® is calculated
38 reviews
  • 35 Reviews3.2Google
  • 3 Reviews1.0Yellow Pages
Sort By:
5 results available.
greatmom123 on Yellow Pages

10 years ago

09/06/2010, 11:13 AM
Went in for an oil change. Waited 15 min in line and asked a guy in front of me how long he had been waiting. He said 35 min. The sales associate was on the phone. I looked for the store General Manager and he hurried over to find auto dept. manager. Finally did the paper work for oil change after I had been there 30 min. So, to kill time, I shopped around the store. Came back to auto dept. 30 min later and they had not started on my car. There were only 4 other cars in the bay area. I said cancel my oil change. I had been there a total of 1 hour. This auto dept is the worst customer service I have ever seen!!! It use to be great but is now horrible!!
Respond to negative reviews
sd_dallas on Yellow Pages

10 years ago

08/16/2010, 14:34 PM
Very unprofessional, unorganized and bad management. I came to Sears at 3.30 pm and was supposed to get back my car by 6pm, but work was not done and finally I came to check at 7.30pm and still they said it will take 10 more minutes. Finally at 8pm they told me the cannot drain the oil because they cannot open the drain nut and I must pay for fitters and take the car back, it was quit absurd, what took them 4.5 hours to know they cannot change oil for my car! Finally I went in their shop to see how they were working, it looked like they did not have proper tools to work, tools they used to untighten the nut did not even held it completely, it spoilt the nut. After this 3 of their workers started to talk to me in high tone that I must pay for the filters, I denied but they were relentless and said they will not return back my car if I did not pay. Almost thought about calling police for help, but again these are employees, management did not train them in right way to work and work with customers. Finally I asked them what principle behind their demand to ask me to pay when work was not done! Why were even new filters installed when old oil was not drained! They said they will replace old filters and then they are not responsible if anything goes bad with my car. So in short they just care for money they make and not customers. Finally I got my car back, but not sure what they did with filters.
Respond to negative reviews
rdfriday on Yellow Pages

12 years ago

05/07/2008, 13:51 PM
Sent my 17 year old in to have a battery replaced under warranty and he was told the battery was good and the alternator needed replacing for around $650.00. They charged me a $13.00 fee to look at the car. Took car to a reputable car shop, they connected to their equipment and they said the alternator was fine and the battery was faulty. I used to believe in Sears and DieHard batteries, but now I don't trust this place.
Respond to negative reviews
Featured content
How to Set Up a Facebook Review Widget on Your Website

How to Set Up a Facebook Review Widget on Your Website

How to Set Up a Facebook Review Widget on Your Website
How to Track Competitor's Customer Reviews and Use Them to Your Advantage

How to Track Competitor's Customer Reviews and Use Them to Your Advantage

How to Track Competitor's Customer Reviews and Use Them to Your Advantage
Footer Banner
Get more reviews. Get more customers.

Get more reviews from your customers with BirdEye. Dominate search results. Beat local competitors. Grow your business. Easy, done.