Sears Appliance Repair's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Sears Appliance Repair

3.7

About this business

Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services techs will service your appliancesno matter where you bought itso you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktopseven lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable ser... read more

Location details

1515 Grand Ave, Billings, MT, 59102, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 10:00 p.m.
Wed9:00 a.m. to 10:00 p.m.
Thu9:00 a.m. to 10:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 10:00 p.m.
3.7167 reviews
Select a rating
Cheri S.'s profile image
6 years ago

The repair man was here on time and put a new pump in my washer . The washer works better than it has in years. I'm very happy with them. Cheri 

Lily H.'s profile image
8 years ago

Having to wait 2 full.months and two weeks for repair on our washing machine is totally unacceptable Brad the repairman did a great job but Sears is falling short at quality customer service by not providing sufficient staff to dour repair work Again, totally unacceptable 

Patricia L.'s profile image
Patricia L. 
8 years ago

Your service technician Brad ID# 703041 came to our home last week to do the routine maintenance check on our 6 Sears appliances. He was thorough and excellent!! Best service call EVER!!! 

Lee M.'s profile image
8 years ago

Our dishwasher had a "lock" light that prevented the dishwasher from working. After reading the manual and finding no answer and using Sears' chat line, the gentleman said that it sounded like a serious problem. At that point I thought the $222 for the service call that would protect up to $500 in repairs sounded like a good idea. When the serviceman came, he pushed a "top rack" button which had a kid's safety lock engaged and the problem cleared up - 5 seconds -$222 spent. I am upset in getting led by the chat line that thi... read more

Chuck C.'s profile image
9 years ago

I needed repair of my 3 year old riding lawn mower. I had a service agreement still in place and Sears honored it without any issue. The repairmen was prompt, courteous and replaced a broken part and had the mower up and running in about 1 hour. Very pleased with the service and the mower is functioning properly now. 

Jocelyn E.'s profile image
Jocelyn E. 
9 years ago

Decent. You can find what you are looking for but the store isn't very modern and it's too small. Not my favorite place to shop. 

Jason B.'s profile image
9 years ago

While the problem was fixed, there were no parts needed, just a clogged area of the drain for the dishwasher. It took 45 minutes to fix, but the labor costs were $181? It just seemed way, way, way out of whack for the repair and time. 

Pamela M.'s profile image
10 years ago

In January I had my vehicle in for brake eval and was told I did not need brakes. Ever since then I have had horrible grinding sound and rattling when going over bumps. The car was driving so badly I needed to take it to a special mechanic who only works on the make of my car. When brakes were done it was found that caliper bolt had never been put on after sears did the brake eval. I could have had a serious accident driving this car around since January with the caliper invited. Please be aware of the quality of work sears ... read more

Susan M.'s profile image
10 years ago

Two weeks after I dropped off my they haven't fixed nor do they show it as active. Five calls and a visit to the service center. NO HELP REALLY BAD FOLLOW UP. 

Frequently asked questions about Sears Appliance Repair

How is Sears Appliance Repair rated?

Sears Appliance Repair has a 3.7 star rating with 167 reviews. 

When is Sears Appliance Repair open?

Sears Appliance Repair is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com