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Scruffy Duck
- Car Wash
- Apex, NC
About this business
Location details
1202 Laura Village Rd, Apex, NC, 27523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't waste your time! After years of bringing my cars to SD, today was our last visit. Today I brought in my minivan. I explained to the lady who welcomes new customers that my car was extra dirty because it has been outside under a tree and the inside was dirty/dusty. She recommended a cleaning level and I left assuming all was well. When I returned to SD, I was surprised to see my car out front and not cleaned! The lady at the counter explained that the owner (Mike Windle) said it was too dirty and refused to clean it. He... read more
Stay Away! They damaged my car and refused to take responsibility. Owner was very hostile - essentially called me a liar, ...raising his voice, yelling, interrupting me during the discussion. You could tell the other customers were astonished by his inappropriate behavior. In the end, he basically said you can't prove they did it. Shockingly awful way to run a business.
Owner was acting like a lunatic. Screaming at his employees. Being extremely rude, even to customers. They did a poor job cleaning my car. I heard this place used to be good, but nothing but bad reviews lately from friends/family that went here.
DO NOT USE – These folks do not know what they are doing! I paid $125.00 + to have my one year old car buffed. It had some minor scratches from a worse car wash in WV. (but that's another story) I was told after some discussion and testing a small spot that indeed they could fix my car. Well let me tell you they DID NOT! If anything they made it worse. I now not only have the scratches I have swirls in the pain. It will most likely cost thousands to fix. NEVER EVER TAKE YOUR CAR HERE!
didn't honor quote – After hearing great responses about this Apex, NC carwash, I decided to go to them to see if they could get some sap spots out of my 5 month old white car. When I arrived, I was warmly greeted by a worker and explained to him what I wanted done. He said it shouldn't be a problem to "spot treat" it and remove the spots but would need to have the manager/owner come out and quote a price. I was quoted a price of $25 for the spot removal and we decided that since I had just washed the car that they wouldn't ... read more
As per other reviews, has gone downhill – I have used this car wash for years and never had any problems. As I see the other reviews, I notice that others have commented that the service has gone downhill. I don't think it's necessary to go into every golden detail, but suffice it to say that the other comments about the manager really made me think, especially after what I experienced recently. After I made a minor complaint as other patrons have done (while at the same time asking for NOTHING in return, noting what a good ... read more
Declining service and serious defensiveness – This past weekend I brought my 2 cars to Scruffy Duck. In neither case did they do all the "little things" that I used to love about this place. Things like wiping down the door sills and making sure all of the vehicle was actually cleaned. With the first car I figured it was just an off-day, but the next day when the same thing happened with my other car I realized things had changed. I called and spoke to the manager. I told him that I wasn't pleased with the car washes I recei... read more
Consistant – The attention to detail and request is far superior then any car wash I have ever been to. I have been patronizing the Scruffy Duck in Apex for over 2 years and have never been dissatisfied. Specially on my birthday. Any problems I felt that I had was taken care of immediatly. I own a 2004 Chevy Corvette and take great pride in the care of my vehicle so for me to trust a car wash would be very hard, but at Scruffy Duck in Apex I know that I can leave the car there for regular wash or a power detailing and it wil... read more
Could have been better – I went to scruffy duck on several occasions and they started out doing an okay job but the quality of the car wash has steadily declined.I have noticed that my car has water spots all over it,they don't wipe the door jams,they pull out my electric mirrors by hand(dealer has said can cause malfunction) instead of realizing their is a button on the door.the workers are rude.the boss is usually around but he is no better than the employees.overall i would NOT recommend scruffy duck.
Frequently asked questions about Scruffy Duck
How is Scruffy Duck rated?
Scruffy Duck has a 2.8 star rating with 95 reviews.
When is Scruffy Duck open?
Scruffy Duck is closed now. It will open on Monday at 9:00 a.m.
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