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Scottsdale Ferrari
- Car Dealers
- Phoenix, AZ
About this business
Location details
18100 N Scottsdale Rd, Phoenix, AZ, 85054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWillie was great everything went very smooth. Great buying experience.
After working with the service manager Robert I must say they take good care of their clients. There were some hiccups with the Jaguar warranty, but Robert did a good job of explaining everything and trying to offer solutions. Overall I would recommend this service department.
Business response:
We definitely want to do all we can to take care of our customers. Thank you for sharing your thoughts about your experience, Ryan. Please feel free to reach out if we can help you again with anything else.
After working with the service manager Robert I must say they take good care of their clients. There were some hiccups with the Jaguar warranty, but Robert did a good job of explaining everything and trying to offer solutions. Overall I would recommend this service department.
By far one of the best auto experiences I’ve had in a long time! 2x customer...loved my first time and the 2x even more. Thank you so much for your exceptional customer service ��
Just wanted to pass on my great experience with my salesman Todd Terreri. This is my second purchase with Todd, and this guy is the best salesman I have dealt with in my many years of buying cars. Todd does whatever it takes to make my experience positive. Above and beyond is normal for this guy. If you are looking for a Jaguar or Range Rover do yourself a favor and demand he's your salesman. You won't regret it.
Business response:
Thank you so much for your wonderful review, Chris! We are thrilled to hear Todd goes above and beyond for you. We appreciate your loyalty and hope you are enjoying your new ride. Come back and see us anytime.
I agreed to a price for an ordered 2019 F Type convertible. The salesman & I shook hands on the price & agreed I would come back to sign the paperwork. When I arrived he told me I had to accept more options than the way we built the car on his system a few days prior. Then, he said he couldn’t guarantee me a price even though he had done so on my original visit. This is prototypical bait and switch. I would never buy from this dealership.
Business response:
Howard, I regret to learn that you are disappointed with your visit and I would like the opportunity to speak with you about any miscommunication you experienced. Would you mind emailing me at mspendley@penskeautomotive.com with your preferred contact information? I truly hope to have the opportunity to speak with you.…See More
Hmm? Luke warm service. Obviously they expect the cars to sell themselves. Ended up back at BMW!
Business response:
Louize, I am concerned to hear about the customer service not meeting your expectations. I would like the opportunity to speak with you about what happened. Would you mind private messaging us with your preferred contact information? If you'd rather, you can send an email to me at mspendley@penskeautomotive.com. Thank you for your honest feedback! Sincerely, Mark Spendley General Manager Jaguar North Scottsdale
I received excellent service from this dealership today. It was Friday afternoon when I walked into the service department of a dealership I have never been in before. Nothing was too much for them. I could see they were very busy in the service department. I had a main head light bulb out. On my Super V8 it was not a simple fix. They checked to see if they had a part for my 06 vehicle, they did. Next they arrange for a limo to take us to a mall for a few hours, they go to work on the repair. Two hours later I am picked up a... read more
Frequently asked questions about Scottsdale Ferrari
How is Scottsdale Ferrari rated?
Scottsdale Ferrari has a 4.3 star rating with 43 reviews.
When is Scottsdale Ferrari open?
Scottsdale Ferrari is closed now. It will open at 9:00 a.m.
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