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Scherer Bros. Lumberyard, Sales & Design Center - Arden Hills
- Retail
- Arden Hills, MN
About this business
Location details
4797 US-10, Arden Hills, MN, 55112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 4:00 p.m. | |
| Tue | 6:30 a.m. to 4:00 p.m. | |
| Wed | 6:30 a.m. to 4:00 p.m. | |
| Thu | 6:30 a.m. to 4:00 p.m. | |
| Fri | 6:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We are satisfied with the appearance of the doors themselves; they are visually beautiful. Unfortunately, our overall experience has been extremely disappointing due to multiple service and product issues. We provided the salesman with very specific measurements: a 35-inch opening with 1/2-inch drywall on each side (36 inches total). Despite this, a 37-inch door was ordered. As a result, my husband had to reframe a load-bearing wall, and the adjustment caused damage to our laminate flooring that now needs to be repaired. We ... read more
We are happy with the quality of the doors that we ordered, but the customer service is absolutely HORRIBLE. The sales guy ordered the wrong size door for our opening despite us telling him the exact measurement. Instead of taking any accountability for the screw up on the sales guy's end, they blamed my husband for signing off on it. The invoice isn't exactly clear for someone who is unfamiliar, and we expected for the sales guy to be knowledgeable about the products...which very clearly he wasn't. This was an incredibly di... read more
Good quality product lines, but substandard communication and follow-up. Company proclaims "We Are Famous for Our Service!", but that is not necessarily for GOOD service apparently. After ordering a window with 7-10 week delivery, it arrived in 8 weeks. It arrived damaged. It subsequently took longer to get the replacement than the original window. (after being told that damage replacements are moved to the front of the line) It took dozens of emails / calls / stops at the office to get a response on status of the replacemen... read more
Plenty of better places to do business with.
Frequently asked questions about Scherer Bros. Lumberyard, Sales & Design Center - Arden Hills
How is Scherer Bros. Lumberyard, Sales & Design Center - Arden Hills rated?
Scherer Bros. Lumberyard, Sales & Design Center - Arden Hills has a 3.6 star rating with 53 reviews.
When is Scherer Bros. Lumberyard, Sales & Design Center - Arden Hills open?
Scherer Bros. Lumberyard, Sales & Design Center - Arden Hills is open now. It will close at 4:00 p.m.
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