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Scherer Bros. Lumberyard, Sales & Design Center - Arden Hills
- Retail
- Arden Hills, MN
About this business
Location details
4797 US-10, Arden Hills, MN, 55112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 4:00 p.m. | |
| Tue | 6:30 a.m. to 4:00 p.m. | |
| Wed | 6:30 a.m. to 4:00 p.m. | |
| Thu | 6:30 a.m. to 4:00 p.m. | |
| Fri | 6:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We are happy with the quality of the doors that we ordered, but the customer service is absolutely HORRIBLE. The sales guy ordered the wrong size door for our opening despite us telling him the exact measurement. Instead of taking any accountability for the screw up on the sales guy's end, they blamed my husband for signing off on it. The invoice isn't exactly clear for someone who is unfamiliar, and we expected for the sales guy to be knowledgeable about the products...which very clearly he wasn't. This was an incredibly di... read more
Good quality product lines, but substandard communication and follow-up. Company proclaims "We Are Famous for Our Service!", but that is not necessarily for GOOD service apparently. After ordering a window with 7-10 week delivery, it arrived in 8 weeks. It arrived damaged. It subsequently took longer to get the replacement than the original window. (after being told that damage replacements are moved to the front of the line) It took dozens of emails / calls / stops at the office to get a response on status of the replacemen... read more
Plenty of better places to do business with.
I take no joy in this as someone who has been going to Scherer Bros since the 90’s…as a laborer, carpenter, GC, PM, and now a small job handyman. The Arden Hills location has a decent showroom for things like decking and railing systems so I send clients there to see the products they’re interested in. I preface every one of these visits with “prepare yourself to be ignored and spoken down to.” Like clockwork, they all come back with a product selection and a tale of maltreatment. Scherer Bros is the gate keeper to many prod... read more
A company worker has taken my expensive beats headphones and refused to return them, this experience was unexpected and was not okay
Frequently asked questions about Scherer Bros. Lumberyard, Sales & Design Center - Arden Hills
How is Scherer Bros. Lumberyard, Sales & Design Center - Arden Hills rated?
Scherer Bros. Lumberyard, Sales & Design Center - Arden Hills has a 3.6 star rating with 51 reviews.
When is Scherer Bros. Lumberyard, Sales & Design Center - Arden Hills open?
Scherer Bros. Lumberyard, Sales & Design Center - Arden Hills is open now. It will close at 4:00 p.m.
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