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1123 Brick Hill Rd, Orwigsburg, PA, 17961, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had problem with an overlooked throttle lock repair. I took it back as soon as I discovered the issue. Management was quick to correct the issue and get my bike back on the road safely! Great waiting area too.
Business response:
Phillip. Thank you for bringing the problem to our attention. Small or large, it is our goal to provide complete and successful service every time. Sorry we initially created a mistake. Glad to know that our team responded to matter. Ride safe and we look forward to seeing you in the future.
This review is just for yesterday. Tech didn't reattach the clutch cable back into the clip on the neck. I didn't notice this until I got home. If I were to make a sharp enough turn the cable could have gotten caught behind the fender causing me to crash. Lucky this didn't happen. Besides that everything else appears ok. I think Schaeffer's is a really great place. I regularly would give the sales staff and everyone there 5 stars and I will continue to give them my business but It's the little things like what happened yeste... read more
Business response:
Chris. Thank you for the feedback. We apologize that we did not deliver exceptional service to you this time. No matter how small or large the job. No matter if its your first or 50th visit. We should be delivering 100% quality work and customer service all the time. We will share with our management team. We look forward to seeing you in the future once again. Ride safe and ride often.
Had a great experience with Cory...traded in an 06 Electra and left with a beautiful 15 Ultra Limited, answered all my questions and the rest of the staff treated me very well, would highly recommend stopping in.
Business response:
Congratulations Gary! We appreciate your continued business and thank you for the kind words. Look forward to riding with you this upcoming season(s). Many safe miles!
Very well established and respected Harley-Davidson dealer in the area, had a clutch problem ,fixed it right away. I would definitely Drive 180 miles to have my bike serviced with them!
Jordan has been helping me customize my 06 street glide. Thank you. Everyone there is great and extremely helpful.
Best dealership around!!! Awesome people too and Thankyou Erica
Schaeffer's Harley-Davidson Sales & Service has a 4.8 star rating with 1,383 reviews.
Schaeffer's Harley-Davidson Sales & Service is closed now. It will open tomorrow at 9:00 a.m.
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