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Scandigital Inc - Indianapolis, IN
- Video/Film Production
- Indianapolis, IN
About this business
PLEASE check our "not recommended" reviews. Yelp LOVES to filter them out. Thank you! We are committed to scanning all images manually. To ensure the highest quality and to protect each scanned image, we will never use an auto-feeder to process your materials. Auto feeders overlook bad or blurry scans and can put your precious memories at risk. Manual scanning guarantees each image is given proper attention, so every scan comes out as a perfect copy. We make the transition of converting your videos to DVD or hard drive effor... read more
Location details
7998 Centerpoint Dr #600, Ste 138, Indianapolis, IN, 46256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I sent in my VHS tapes to get converted into DVDs. They sent me back a thumb drive. I am really mad I totally got ripped off! I want a refund!!! Thank God I got my vhs tapes back I will send them elsewhere. 0 stars
Business response:
Hi Alex, I'm very sorry to hear that you weren't happy with the USB you received. Reviewing your order in our system, I see that DVDs are not an item on your invoice so that is likely why you received the USB which I do see on your invoice. We can check to ensure we have the data for your order on our servers and create a set of DVDs for you. I'll request one of our team members reach out to you on Monday. Rest assured, we will do what we can to set this situation right! Have a wonderful rest of your day!
DON'T DO IT! Purchased several groupons in 2016. Followed their directions on how to measure how many feet of 8 mm and super 8 film are on a reel. Got a bill several months later for over $600! Apparently the measurement formula they gave me was way way off and instead of contacting me they just processed it all and billed me. The wouldn't do anything about making it right. Got all my 3 inch reels back spliced together onto 10 inch reels! They damaged most of the 3 inch reels so now they don't play right anymore on the proje... read more
Beware!! My order was more than a few weeks late. I had to inquire about its status. Customer service was not helpful in giving me an idea of when my order would arrive. I never received an automated email when my order was being shipped out. The quality of the recordings was substandard. And the company waited almost a whole year to reach out to "close my ticket". Worse yet, ScanDigital did not apologize. It did not offer any discounts for not holding up its end of the agreement. This was an awful experience that I will not... read more
took two months to process order of slide digitation. And I live in Indianapolis and hand delivered the slides! End product was not good. All of the images were too dark and had a slight fog on them. I sent an email of complaint and heard nothing from them. Now I'm trying to correct/lighten up the images as much as I can but there's nothing I can do about the fog. I sent slides to Photo Bin in California and the image quality was MUCH better. Will not be using Scan DIgital again.
BE VERY CAREFUL. If you send in more than what your coupon is worth they will process them anyway, without a call or notification of any type, and expect a payment from you for the full costs before they release your product. AND, you won't get a call from a Supervisor or Manager after you request.
Horrible customer service. Rep acted lost for most of conversation and then finally came full circle to my question. He initially answers my question one way and then changed his mind when I disproved it. It was almost like he hoped I was ignorant and he could just get rid of me. Never again.
My films where received by ScanDigital on May 21, 2015!!! And after many communications with ScanDigital they still are in the “Process”. I am loosing hope I’ll get anything back…
I mailed my order on August 2, and I still have not had any type of indication that my order is being processed. I have called many times, and they have my pictures to be scanned. I will be glad to take this comment down when I do receive my complete order. I will review the results here. My pictures are VERY precious. It doesn't seem right to not notify me what's going on. I'm at the point where I would just like my originals back with a refund. I will continue this review.
Frequently asked questions about Scandigital Inc
How is Scandigital Inc rated?
Scandigital Inc has a 2.9 star rating with 110 reviews.
When is Scandigital Inc open?
Scandigital Inc is closed now. It will open tomorrow at 9:00 a.m.
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