This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Savannah Toyota
- Car Dealers
- Savannah, GA
About this business
At Savannah Toyota, we pride ourselves on delivering a hassle-free car buying experience to all of our customers. Toyota commits itself to a high level of quality, fielding vehicles that are highly competitive in their respective classes. With our extensive selection of Toyota cars for sale, you're sure to find what you're looking for. Whether you're looking for a Toyota 4Runner, Toyota Camry, Toyota Hatchback, or something else entirely, we've got it here. If you're in the market for something pre-owned, you're also in luck... read more
Location details
11101 Abercorn St, Savannah, GA, 31419, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Sales person ****** ****** is a liar and told my daughter a car without a warranty but clearly said the car had a warranty 60 miles from the date of purchase. Car was brought in May 2023 and I spoke to ****** ****** and he clearly told me in 2023 the car had a warranty. Eighteen months later he said the car never had a warranty, only a maintenance agreement. I would advise anyone to stay away from this dealership because of their dishonest and lying business practices
Business response:
We spoke with the daughter and Mr. ****** She said she didn't buy the extended warranty because it would raise her payment too much. We would be happy to sell her a warranty at our cost.
Sales person ****** ****** is a liar and told my daughter a car without a warranty but clearly said the car had a warranty 60 miles from the date of purchase. Car was brought in May 2023 and I spoke to ****** ****** and he clearly told me in 2023 the car had a warranty. Eighteen months later he said the car never had a warranty, only a maintenance agreement. I would advise anyone to stay away from this dealership because of their dishonest and lying business practices
I had a appointment schedules at 13:30 today to get my P/S door side skirt fixed I also wanted to use my warranty to get it fixed but they told me my warranty doesnt cover that so they just for part was $464.57 and the paint labor is $130.00 and paint supplies is ****** and other parts is $25.00 they also told I couldnt speak to the auto body mechanic after waiting at the dealership for 2 hours and they changed me to look at the vehicle and did nothing to fix it and they said the Toyota auto body shop is busy so the manager ... read more
I was charged $588.00 for the replacement of an 80 amp alternator fuse. The fuse was $10.90, and the labor was $549.00. I dropped the Toy T100 off Sat. @ !:30pm and was notified at @3:08 pm that the work could be completed by closing at 4 pm. I was not given an estimate, there are no hourly rates posted for labor. So, being as only the labor and part was listed, Am I to believe that your establishment is charging $550.00/hr. for labor? Had I been told, with an estimate, of the cost, I would have had it towed home and do the ... read more
Business response:
I have reviewed the phone call and an estimate and explanation was clearly given before any work was preformed.
They Have Terrible Communications Skills
RecommendedExcellent customer service was rendered by Jillian Jones-Gonzalez Savannah Toyota Internet Sales Specialist. She was able to connect to right sale rep for us. We had a great experience with Lawrence Phillips. He was very attentive, and worked very hard to stay within the limitations we had. We were able to agree on a vehicle and he did great getting us through the process quickly.
Horrible experience. I purchased a car in September still haven’t got my tags or registration. Nobody taking accountability for messing my paperwork up. I will never refer anyone to come here
Business response:
Hi Tee, Your review is concerning and we would appreciate the chance to better understand what happened. Please reach out to us directly so that we can address your concerns. We look forward to connecting with you. Best, Savannah Toyota Team
Maybe I should’ve gotten another salesman who was capable of doing their jobs correctly but very dissatisfied with service the salesman constantly flirting with me and asking if I felt the sexual chemistry between us. The little guy willie not professional. No one likes to communicate unless it’s something that they need from you then they won’t leave you alone. Trying to communicate with my team of people about my situation has been nothing but exhausting and stressful. They (the bank not the dealership) discovered my licen... read more
Business response:
Kiya, That is not the kind of experience we seek to provide. Please reach out to us directly when you can so we can address this together. Savannah Toyota Team
Overhaul service department. Service managers have no morals.
Business response:
Javaughn, We regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to our Fixed Operations Director, Rich Pisanti, at richp@savtoy.com at your earliest convenience when you have a chance. Thank you, and we look forward to hearing from you. Best, Savannah Toyota Team
Frequently asked questions about Savannah Toyota
How is Savannah Toyota rated?
Savannah Toyota has a 4.5 star rating with 3,471 reviews.
When is Savannah Toyota open?
Savannah Toyota is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com