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Saratoga Place
- Apartments
- Vamo, FL
About this business
Saratoga Place at Palmer Ranch offers a wide selection of spacious one, two, and three bedroom floor plans.
Location details
5010 Central Sarasota Pkwy, Vamo, FL, 34238, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Recent Tenant TERRIBLE customer service. I’ve never experienced such poor service until they hired Brad. He is not helpful and does not have the interest of the tenant. There is no communication or sense of urgency. If you need something you better plan to walk into the building during business hours or you won’t get a call back. Brad is very rude and has talked down to myself and other friends that lived there as well. Vickie is nice but still will not reply in a timely manner. I haven’t had good communication since there h... read more
Decent Apartment-Terrible Management Company We lived at Saratoga Place for a year and in the beginning we really loved it. The leasing staff at the time was decent, although they lied about many many things. Eventually the management company cleaned house and they were gone, but the damage was already done. We were promised a fully renovated apartment (you cannot see the actual unit you are renting when you apply, you only see the fully renovated model); we definitely did not get a renovated model. Our apartment had older a... read more
No wonder there are 34 units available now, with another 17 coming available soon Although the relationship here with the leasing agent started out okay during an in-person visit (although he did tell me to say I had only 2 pets, (and later 1) when I really have 3, so that I could: a) do an end-run around the stated maximum of 2; and b)avoid paying the additional fee and rent! When I asked what would happen when/if it was found out I had more than 1--he told me that no one (even maintenance) will care and, simply do a mea cu... read more
Noise Noise NOISE!!! Dirty Walkways The walls and floors are very thin and you can hear talking, music, television and snoring from apartments above, below and next to you. Many restless nights due to noise levels. Also, the Walkways and porches leading to apartment doors were dirty and sticky from garbage juice from leaky trash bags. Run!!!
Worst rental experience of my life As stated in my title, this was the worst rental experience I’ve ever had. Hopefully it’s the last one. Heather the property manager really thought she could get away with anything. She would talk to residents like they didn’t matter, she would start making things up over the phone stating my apartment smelt like marijuana when I got upset because I asked her 27 days before hand to move out, when it was supposed to be 30... the funny part about the smell she was referring too was that it wa... read more
Poor. Horrible 'welcome'. Dirty apartment, old carpet. Not ready for move in. HORRIBLE move in. You would expect for the price you will pay for these apartments that the girls in the office would at least be ready for your arrival when you do everything you can in advance to secure the apartment! I arrived with NO keys left, no mention that they staff had nothing in order, no apartment ready. When I finally could move in, the carpet was old and stained and still wet from a poor cleaning job. There are paint touch ups that ne... read more
No one cares Staff dont care about your mail or maintence request or loud music being played at 1am( call the sheriffs Office non emergency number). Staff is rude if your late by 5 mins to get mail or ask for service they have no customer service and I was told to my face she doesn't care the hours are posted on the wall and that im rude. I work the same hours of the office and can't get mail because they dont care and they wont fix pre existing issues with your apt and will decline request an charge you for it. Jim was bett... read more
Business response:
We are so sorry that you had an issue getting your package. We normally have our office open until 7pm so that the schedules do not collide. We apologize for this inconvenience.
Improving I've been a resident for 5 months and there have been multiple changes in management in staff. The current staff are working hard to make the complex into a community and this is appreciated. There are some negatives as mentioned in other reviews; rooms facing the sun are warmer, construction is not stellar. But the onsite folks can't do anything about that. Some areas that need attention - bubble jets in spa not working, at times non-residents filter into pool, and trash area could use some security. Pool area cou... read more
Business response:
Thank you Judi for your review. We will be sure to monitor the pool area more closely during office hours and let our courtesy officer know to keep an eye on this area after business hours. We have reached out to get the jets in the spa corrected, as soon as the work is approved this will be addressed! We have began pressure washing the property, we started with the buildings and will be moving to the pool area after that is complete!
Kristy & Raffaele I am a current resident at Saratoga and overall I give them an excellent above average rating ! They always go above and beyond satisfaction to make sure I am comfortable and secure in my home. Thank you ladies for all you do every day ! I viewed many apartments due to my pickiness and this was by far the best decision I could have made(:
Business response:
Kristy, I am so glad that you love being part of the Saratoga family! It has been a pleasure working with you since the time of your application! We look forward to seeing you and Raffaele at brunch on Sunday!
Frequently asked questions about Saratoga Place
How is Saratoga Place rated?
Saratoga Place has a 2.6 star rating with 33 reviews.
When is Saratoga Place open?
Saratoga Place is open now. It will close at 6:00 p.m.
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