Saratoga Hospital Medical Group - Urology

Jessica Maines 

on Google

3 weeks ago

Would NOT recommend this office to anyone seeking a conscientious urologist, locally or otherwise. I was seen by Dr. Otto and personally followed up for weeks (with no help from office staff) for a response on CT images only to be told the results cannot be determined. Upon seeking a second opinion, office staff let me know records can only be released by filling out an in-person form or using physical mail. Please join us in this century and adopt email? 

Michael Runyon 

on Google

a month ago

I was an established patient at this office and the provider I was seeing left the practice for another. After failing in my attempts to get established at that providers office, I elected to transfer my care to another provider at Saratoga Urology. By this point, I was out of the medication I was taking as well. I made an appointment to get established with Dr. Ortiz at Saratoga Urology. However, the date I was given for that appointment conflicted with another event on my calendar. Realizing this immediately after making i... read more

Matthew Hicks 

on Google

2 months ago

Ice cold is the first thing that comes to mind when I think about their receptionist. No feelings of remorse whatsoever. Dr. Otto would not take me when I was 8 minutes late for an appointment, even after I expressed immediate concern about a concerning lump. Couldn’t offer any appointments until 2 months later. Joke of an organization. Won’t return. 

George B 

on Google

6 months ago

Update: Saratoga Hospital Group Urology is run poorly and since that first telephone call with a rude Grandma receptionist, I decided to see caring competent world class Urology Dept at Mt Sinai Hospital in NYC instead who quickly arranged for the necessary procedures to be performed per my Radiation Oncologist. Had I waited to get into Saratoga to see Urologists perhaps my cancer would have advance even faster. Don't wastes your time with this group at Saratoga Hospital if you have prostate cancer. They are small minded cou... read more