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Santa Rosa Apartment Homes
- Apartments
- Wildomar, CA
About this business
Location details
36491 Yamas Dr, Wildomar, CA, 92595, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
The manager Ben treats people very rude and he's very closed minded. I truly believe he's prejudice toward Mexican people. Here's why; how poorly he handled a situation with a (white) man, my mother (Mexican/American), and myself today. My mom lives here. I parked briefly behind her apartment to help bring her groceries in & before we can even open the door a man (white) came up to my moms apartment asked if that was my car I said, yes it is, he demanded we move it from in front of his garage, I told him give me just a momen... read more
Business response:
Hi Kiko, thank you for reaching out. We work hard to make sure that we treat all residents with the compassion and respect they deserve, which is why we think it's important to be proactive about the concerns you've addressed. Although you are not a resident, we'd still like to encourage you to contact us with any additional feedback or advise your loved ones who live at our community to contact us via this link: https://mgp.on.spiceworks.com/portal/tickets. We apologize for any inconvenience and we'd like to take the time t... read more
I've lived here for a year and a half. The front office is AWFUL at responding to questions and concerns. Pools are constantly closed because residents can't follow simple rules. Internet is terrible, I have a 500mb plan with Cox and I get very frequent drop outs (sometimes it's fine for a week with no issues, other times it'll drop every 3 minutes). Some residents aren't great at parking, my car was hit once while parked in my spot. The one good thing is the service department, while response times aren't amazing right now ... read more
Business response:
Hi Alec, We appreciate you taking a moment to bring your concerns to our attention. Though we're glad to know you're pleased by the service of our maintenance teams, we're disappointed to learn we've fallen short in other areas of our service. We'd love to connect with you and further discuss your concerns in greater detail. Please contact our team at info.biscaynebay@mgproperties.com, and we'd be happy to work towards turning your experience around! -MG Properties Group
We have lived in the South Bay area (Chula Vista/National City) for over 25 years, and this has been the worst experience in our apartment rental history. It started out bad right from the start with the Assistant Manager/Leasing person giving us incomplete information regarding the utilities, she said 70-80 dlls for 3 people, when it ended up being 150 dollars monthly. Not to mention the fact that you had to bid for the same exact apartment with a different price. The parking situation was horrible, they gave out more permi... read more
Business response:
Hi Rob, We're truly disappointed to learn about your impression of our team and community, and we're sad to hear that our dedicated service could not meet your expectations. We only aim to ensure honest and open communication with all our residents especially surrounding repairs and charges. We're always open to clarifying any miscommunication and work to make things right for you. Don't hesitate to reach out to our team and we wish you all the best in your future endeavors. -MG Properties Group
There is constant maintenance (nothing that has made my apartment nicer) making it impossible to work from home due to the noise. Management is rude and not helpful, does not give any notice when maintenance will be happening. The apartments are out of date,small and overpriced. I hate living here and am counting the days until I can move out
Business response:
Melissa, We're disappointed to learn about the outstanding inconveniences you've been facing in our community. We'd appreciate the chance to provide you with some helpful solutions to improve your stay with us. Would you mind contacting our team at info.biscaynebay@mgproperties.com, and we'd be more than happy to set up a time to chat. We hope to hear from you soon! -MG Properties Group
Recommendedabsolutely the most caring set of property managers in Reno!
Business response:
Hi Ron, thanks for the recommendation! It's great to hear you're enjoying your time here at Village at Iron Blossom and that our team has made such a positive impression. We promise to keep up the good work and look forward to continuing to make your experiences here fantastic! -MG Properties Group
so they are refusing to let maintenance come in to fix my fridge. Yet demanding entry to replace lightbulbs that do not need it. This place has gotten awful over the past couple of years.
Business response:
Chris, We appreciate your patience as our team is working diligently to ensure that all resident requests are resolved efficiently. We understand your frustration and encourage you to contact our management office, and we'd be happy to address your concerns as soon as possible. We hope to turn your experience around. -MG Properties Group
Wont answer their phones or emails. Also one phone number listed is for an apartment complex in NC. Guess I'll get an apartment with someone who wants to talk to me.
RecommendedI have LOVED living here. The team has gone above and beyond to make sure we are comfortable and happy during this weird situation we are all living through. Thank you Beaumont Team!
Business response:
Hi Casey, thank you for your positive review! Our team works diligently to provide a wonderful community for our residents, and we're thrilled our efforts are recognized in your feedback. Thank you for choosing Beaumont as your home! -MG Properties Group
RecommendedThe staff is very kind, the homes are spacious, and they have a great amenities that include a 24hr fitness center . (:
Business response:
Hi there, Antoinette. We're so appreciative that you took the time to let us know what you love most about our community. Our management team works diligently to cater to residents and we are delighted that you've taken notice! We promise to keep up the good work. -MG Properties Group
Frequently asked questions about Santa Rosa Apartment Homes
How is Santa Rosa Apartment Homes rated?
Santa Rosa Apartment Homes has a 3.8 star rating with 222 reviews.
When is Santa Rosa Apartment Homes open?
Santa Rosa Apartment Homes is open now. It will close at 6:00 p.m.
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