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Santa Monica Acura
- Car Dealers
- Santa Monica, CA
About this business
Test drive and buy a new Acura or used car in Los Angeles, at Santa Monica Acura. Our L.A. Acura dealership provides car loans and leases, new and used cars, auto parts and accessories, and service or repair. Exotic, luxury and sports car specialists!
Location details
1717 Santa Monica Blvd, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:45 p.m. | |
| Tue | 9:00 a.m. to 8:45 p.m. | |
| Wed | 9:00 a.m. to 8:45 p.m. | |
| Thu | 9:00 a.m. to 8:45 p.m. | |
| Fri | 9:00 a.m. to 8:45 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
You'll love it I recommend that anyone looking for a new car check out this dealership 1st! You'll love it.
good service department for the most part Depending on which 'service sales guy' you get, the service department is reliable. For a dealership, the oil change prices can't also be beaten. (usually around 20-27) I've gotten almost all of my oil changes and maintenances done here for the past few years. For the most part - I've gotten what I requested. Be sure to call ahead for an appointment and a quote on exactly what you're bringing your car in for. A few times, I've gotten a sales guy that adds on to my 'recommended' servi... read more
Worst Dealership Ever. Rude. Unprofessional. I had the worst customer service experience in my life at Santa Monica Acura. The salesman, financial manager, and car manager Kris Garwick was full of lies, was disrespectful, and rude to me and my family. I was ready to purchase a vechile at their dealership but they refused to keep their word on a deal, lied about a car they had in stock just to get us there, and treated us poorly. I strongly urge anyone looking for a new or used car to avoid Santa Monica Acura, espcially their... read more
NO HELP, VERY LITTLE COMPASSION!!!!!!!!!!!!!!! On January 31st 2009 my girl friend put down $7000.00 and leased a brand new Acura MDX. On Feb 3rd. 2009 she pass away. I dealt with Zeke the manger and Mike Maross the salesman, who were both very friendly and helpful during the whole selling us the car process. When I called Mike and Zeke to tell them about what happened, They said they were sorry to hear about it, and gave some typical car salesman song and dance about tax, licensing and drive off fees, but there was nothing ... read more
Rude, unprofessional, and dishonest. Not recommended. I agree with the others who gave negative reviews and suspect that the dealership wrote the positive ones. I had trouble getting any one to help me, either on the phone or when I came in person. The sales people seemed inexperience, unprofessional, and just rude. I was given false information about a car over the phone, I suspect just to get me to come in (similar to what another reviewer reported). Generally, the place seems a bit 'slimey' (for lack of a better word). I ... read more
I bought my first car here. It was pre-owned though. Let me tell you; everything broke on that car! e.g. the transmission, starter, ignition, CD player, and some other parts that I didn't even know that cars had, like ludnuts and water pump cap. I almost purchased another vehicle there, but the salesman didn't offer me a test drive, so I went to a different Acura dealership.
Pushy sales people When going to look at cars sometimes you need to shop around first right and see whats out there? Most car salesman know that. Well one at this place did not. He was the most annoying pushy car saleman i have ever met. Yes they have to push the sale, but to a certain point. I mean we test drove this car and the air conditioning didnt work! I mean that is a red flag there are problems with the card. He would not let us leave or call later. Do not get roped in here!
What a nightmare... I've had the absolute worst possible experience purchasing a car from Santa Monica Acura. Everyone at this dealership gives you a different answer depending on who are you talking to. They called me non-stop before I made my purchase, now if I have a question I have to call and leave message after message and am lucky to get a response. The car I purchased wasn't even detailed, had scratches all over it (not visible when I purchased it at night) and still had glue stuck to the panels that is applied for s... read more
cheap Santa monica acura salesroom is a bit ghetto. In order to try to get the biggest cut out of the sale as they could, they said there was no such type of car with leather seats and that they would gladly give us leather seats for an extra fee. That way they keep all of the sale and make more money from the seats. Greed lost them their sale that day.
Frequently asked questions about Santa Monica Acura
How is Santa Monica Acura rated?
Santa Monica Acura has a 4.2 star rating with 80 reviews.
When is Santa Monica Acura open?
Santa Monica Acura is closed now. It will open tomorrow at 9:00 a.m.
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