Santa Cruz Behavioral Health Division

Kriegs 

on Google

a month ago

Pésimo servicio. No tratan a la gente como humanos 

D B 

on Google

2 months ago

The current state of the behavioral health system is unacceptable. I was cut from my therapists case load and told it was because "I'm able to leave my apartment." Then they put my coordinator on intern hours without clear communication. I found out he only works two days a week through his inbox greeting. They claim to encourage independence, but that's the lazy excuse they use for clear negligence. I was also assaulted near my home and my coordinator canceled our meeting because someone else was in crisis, so I was left sh... read more

Lisa Hickman 

on Google

5 months ago

There are always well-meaning people and some that go above and beyond. With mental care, one should go above and beyond. I was screaming for a year to get my son a therapist and after a year of waiting was told there are only 2 therapist on staff therefore, definitely not enough support for the mental health need in Santa Cruz county. The medication piece has been very disturbing. There is a disconnect between health care providers. My son was given one medicine after the next with no accountability with health care provide... read more

Rhea Hunter 

on Google

7 months ago

I literally had to tell them I was going to kill myself to receive any help, but once I got my foot in the door I haven't had a problem obtaining help. I do wish they would let us know about changes when someone in our case is no longer there, my care coordinator was just gone one day, I was trying to call her for something very important to do with my housing that she didn't follow through on. I tried for weeks trying to contact her, left multiple messages and tried contacting others who work on my care team, and no one kne... read more