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Sansone Mazda
- Automotive
- Woodbridge Township, NJ
About this business
Sansone Mazda has been given the green light to reopen our showroom and do in-person car sales. We are following special protocol to keep employees and customers safe including wearing masks, social distancing and regular sanitization of common areas. You can also buy a car without leaving your house if you would rather call us for details. Our service and parts departments continue to be open for all of your Mazda repair needs. Exceptional cleanliness continues to be the standard at Sansone Mazda. Showroom Hours: Monday-Sat... read more
Location details
90-100 US-1, Woodbridge Township, NJ, 07001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I have been going back to Sansone for the same problem and they put parts in my vehicle but the same problem keep existing. I have brought the car back today 11/15/24 for the same problem that I have been having in April 2024. I am so disappointed in Sansone for work performance- they charge me and now Im back for the same problem.
Steer clear. The sales, across all brands here, unfortunately, is riddled with unethical practices. While some salespeople are genuinely helpful and prioritize your best interests, many others are, to put it bluntly, sleazy and unscrupulous. They'll employ high-pressure tactics, make misleading claims, and even outright lie just to close a deal. It's a sad reality, but one that consumers need to be aware of. Remember, a good salesperson will earn your trust through transparency and honesty, not through slick tricks or manipu... read more
I've always avoided coming here because they overprice everything. But went there to get a rim fixed and they broke my TPMS and told me that I needed to fix it. I didn't realize what it was that needed to be "fixed" until I changed my tire the next day. Then the smug director got the nerve to be cocky and say, "What're you gonna do about it?" Like what? How you break somebody part and then recommend it be fixed. (It was not broken the day before I got there. I changed my own tire and that particular piece was perfectly fine.... read more
I had a scheduled service appointment for a 2020 Jeep Cherokee on On Wednesday, 7/31/24 @7:30 to diagnose a check engine light. 5 days & multiple phone calls later I still do not have an a diagnosis on my vehicle. I have been given multiple excuses such as, technician is not finished, he is out to lunch, he is not here & last but not least cannot find the problem.I went to dealership on Friday to pick up my ezpass. Upon receipt of same I noticed it was ezpass was very hot as if it was sitting in the sun. I went there again o... read more
This Company submitted a car loan in my names from several credit financially companies. EX: Nissan Motor ************************* Americredit, Chase and ******, with out my permission or Authorization. My credit scores has dropped. This has caused me loss of Apartments.
The service department has been extremely disappointing. After taking my Grand Cherokee in three times to get it fixed, they still haven't been able to figure out the problem. On my most recent visit, they assured me that the Jeep was fixed, only for it to have starter problems that very evening. When I requested a loaner car, they refused to accommodate my request, which is something I have never experienced with other dealers. Frustrated with the situation, I filed a complaint with ****, as this whole experience has been n... read more
**************** Mall ****** ** has to be the worse place to get your car serviced and or place to purchase your vehicle. I was a victim of an auto theftluckilymy car was found.I took my vehicle to SansoneKia believing it would be an easy thing.Before I sent my car there I spoke to ****** assistant service manager at *** and she told me dont worry you should have your vehicle in a week.She spoke with confidence that it would take a week and that unfortunately since so many *** vehicles have been stolen they will be able to g... read more
In less than 10 months I have delt with the following: 1. new lease has broken down twice because of fuel injections issues. 2. I have paid for two tows out of pocket they were dispatched using their app (so no towing isn't always free) 3. they do not always reimburse towing expense they only do it one time and they call it a courtesy 4. I was put in an unsafe loaner vehicle that would not shut off. 5. Communication with the service center is terrible. I have spent two weeks waiting for an update on the status if my Sonata. ... read more
They sent my car to **** dealership and they did not fix it. It took more then 2 months and I have been out of a car. They want me to pay to fix the car when I just started financing the car. I would never go back to them again and Im warning you to never go there. They lied to me and then do not communicate I would give it 0 stars if I can
Frequently asked questions about Sansone Mazda
How is Sansone Mazda rated?
Sansone Mazda has a 4.5 star rating with 1,918 reviews.
When is Sansone Mazda open?
Sansone Mazda is open now. It will close at 8:00 p.m.
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