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Specialties: We are a privately owned, family company committed to your enjoyment of life in our apartment homes. We take pride in serving our residents with care, friendliness, professionalism and appreciation. With properties that are conveniently located, comfortable and beautifully maintained, we are dedicated to providing exceptional value. Let us find for you the perfect home at the right price. Sandalwood also owns, manages and leases more than 1 million square feet of customizable office, retail and industrial space ... read more
500 N Capital of Texas Hwy building 7, Austin, TX, 78746, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This might be the worst property management company in Texas. They will not communicate with you in a timely fashion, they escalate minor misunderstandings incredibly fast, and they don't seem to care at all about helping people. Watch out!!
I live in one of their properties in Austin Patten East. I've lived at this complex 5 years and there were two other management companies before sandlewood. Sandlewood management move like slumlords. The grounds aren't well maintained to the point of being dangerous especially in rainy weather. Many of the apartments are overrun by roaches. The water is constantly being shut off for repair. So far it's been shut off almost 20 times just this year. Last year it was shut off on Christmas eve. The pool was closed most of last s... read more
I stay at the 1540 property in Dallas. They swindle you out of money. Inaccurate balances, and after multiple emails, calls, in person visits, the balance is still there. When you call the office they are rude, you have to ask for a name because they won't give it to you. They get attitudes with you calling and I have proof. I have tried to talk to the manager via email and phone from 4/1/25-4/14/25 and she still hasn't fixed balance, emailed, or called. This is how they do business, I hope more people bring it to light unfa... read more
BIG SCAMMERS!!!!! I HAD THE MANAGER KHANH THAT APPROVED MY LEAVE AT THE APARTMENT MELIA AND THEY STILL WENT AND PUT MY NAME ON COLLECTIONS. INCOMPETENT!!!!
Unresolved Mold Issues and Terrible Customer Service I currently live in one of your properties, and it is literally making me sick! There seems to be a mold or mildew issue that is causing me health problems. I’ve been trying to get this resolved since November 16th, but despite calling and leaving 7 voicemails and sending 3 emails, no one has reached out to me. I’ve also asked the office manager, Maribel, to have someone from corporate contact me, but I've received no response. The lack of communication and unprofessionali... read more
Sandalwood Management, Inc. has a 2 star rating with 78 reviews.
Sandalwood Management, Inc. is open now. It will close at 5:00 p.m.
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