Sam's Club Tire & Battery

Erin Johnson 

on Facebook

4 years ago

I paid with the scan and go app. My phone crashed while waiting line to exit. I was sent to Member Services to see if they could get my receipt from my payment and they refused to help me because I didn’t have my physical card on me. That’s why I have the app - so I don’t have to carry my card. They can pull up my account any other time with my drivers license, I don’t know what made this time so different. I had to wait for my phone to reboot because they weren’t going to let me leave with the items I paid for because the M... read more

Jody Oker 

on Facebook

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5 years ago

tor I just purchased 4truck tires and received 160.00 off! 

Lindsay McLain Doughty 

on Facebook

5 years ago

Has totally gone down the hill. Prices never ring up correctly, had a staff member throw (yes throw) something at me. Order cakes week prior only for them to NOT have available on not one but 2 occasions. Then Alex in the back to yell at customers and cuss at them for her being behind. Managers not taking responsibility for their employees. Cafe staff being rude and not sanitary... wiping nose over food then touching. Very very upsetting. They should go check out Costco and see how a wholesale store should operate it’s just ... read more

Kayla Jones 

on Facebook

6 years ago

This is the closest Sam’s to us so we have been here often, but lately the experience I get here is beyond frustrating. Two trips ago, I needed garlic. They informed me that they don’t sell the garlic I wanted anymore. Okay, fine. This last trip, they “magically had” that same garlic that I wanted in addition to the super expensive organic garlic I had gotten the trip before. Frustrating. Then, I couldn’t find orange juice and shortening. “We don’t sell that anymore.” Yeah, for some reason I don’t believe you. AND THEN, toda... read more

Sandy Piper Montoya 

on Facebook

6 years ago

The best staff they have us the staff they value the least. We have been in the area since day one and the most recent attempt to be like Costco is almost laughable. The training to accomplish this from a shopper's prospective is ...... WOW! Then let's have a one day sale and have only 5 of a sale item.... that will definitely make the store look good. 

Sam Littleton 

on Facebook

6 years ago

I reserve my right. 

Mark Taylor 

on Facebook

6 years ago

Worst place to buy tires on the planet! I purchased the road hazard coverage and recently had a flat tire. I called on a Tuesday afternoon and the earliest they can fix my tire is the following Saturday. Why bother I will just take my tire to discount and have it patched in an hour. The guys who work there are snotty little punks and have little or no customer service training. I will never purchase tires here again and probably won’t renew my membership and just stick with Costco. I guess there’s a reason Costco is always b... read more

Samantha Basquez 

on Facebook

6 years ago

Experience was great until the cashier looked at my gut and wished me a happy mother’s day. I’m not pregnant. So that was fun. 

Berni Walters 

on Facebook

7 years ago

We like the store, but went into the photo lab, an Indian kid, the tech discouraged me from viewing my pics, "u can't do this, u have too many, go home organize it, then come back". He wouldn't move, kept looking at my photos, so I just left. This was 2/3/18 1100.