Sam's Club

GE M 

on BBB

2 years ago

On October 1, 2023 I went to the Lemay Ferry Sam's Club to discuss my Pirelli Tires that I had bought in 2021 that had 32xxx miles on them. These tires at the times had a 60/70000 warranty on them and I had just had my Safety/Emmissions inspection and I was told that they were "completely bald and not safe to drive on any longer." When I went in to Sam's club to discuss this with the Tire Manager she explained that I was sold "street tires" that the rubber burns off quickly. I asked why I would have been sold that. I am a wi... read more

Montrice H 

on BBB

2 years ago

Went to sam’s Club on October 10, 2023 because I thought I had a slow leak in my back driver tire. When I arrive there, the person who waited on me stated that she couldn’t see me for three hours so it’s best that I come back the next day. Went back the next day. She looked at my tire and stated that my tire was worn in a bad spot, and had to do to be over inflated. And never put anything in a tie except the day that I went back out there. She kept telling me there’s nothing she can do. I stated to her that my tire was still... read more

Montrice H 

on BBB

2 years ago

Went to sam’s Club on October 10, 2023 because I thought I had a slow leak in my back driver tire. When I arrive there, the person who waited on me stated that she couldn’t see me for three hours so it’s best that I come back the next day. Went back the next day. She looked at my tire and stated that my tire was worn in a bad spot, and had to do to be over inflated. And never put anything in a tie except the day that I went back out there. She kept telling me there’s nothing she can do. I stated to her that my tire was still... read more

Montrice H 

on BBB

2 years ago

Went to sam’s Club on October 10, 2023 because I thought I had a slow leak in my back driver tire. When I arrive there, the person who waited on me stated that she couldn’t see me for three hours so it’s best that I come back the next day. Went back the next day. She looked at my tire and stated that my tire was worn in a bad spot, and had to do to be over inflated. And never put anything in a tie except the day that I went back out there. She kept telling me there’s nothing she can do. I stated to her that my tire was still... read more

Montrice H 

on BBB

2 years ago

Went to sam’s Club on October 10, 2023 because I thought I had a slow leak in my back driver tire. When I arrive there, the person who waited on me stated that she couldn’t see me for three hours so it’s best that I come back the next day. Went back the next day. She looked at my tire and stated that my tire was worn in a bad spot, and had to do to be over inflated. And never put anything in a tie except the day that I went back out there. She kept telling me there’s nothing she can do. I stated to her that my tire was still... read more

Melanie E 

on BBB

2 years ago

Sam’s Club has become a scam company with horrible customer service. I was a loyal member for 20:plus years until orders started getting cancelled online for months on end. I was told major technical glitch effecting many customers. I finally cancelled my membership. 6 months later I saw a special and rejoined and placed several orders only to have my membership cancelled days later without notice because I didn’t qualify for special. What a scam! I read reviews of same thing happened to others. Stay away from Sam’s Club. 

Melanie E 

on BBB

2 years ago

Sam’s Club has become a scam company with horrible customer service. I was a loyal member for 20:plus years until orders started getting cancelled online for months on end. I was told major technical glitch effecting many customers. I finally cancelled my membership. 6 months later I saw a special and rejoined and placed several orders only to have my membership cancelled days later without notice because I didn’t qualify for special. What a scam! I read reviews of same thing happened to others. Stay away from Sam’s Club. 

Melanie E 

on BBB

2 years ago

Sam’s Club has become a scam company with horrible customer service. I was a loyal member for 20:plus years until orders started getting cancelled online for months on end. I was told major technical glitch effecting many customers. I finally cancelled my membership. 6 months later I saw a special and rejoined and placed several orders only to have my membership cancelled days later without notice because I didn’t qualify for special. What a scam! I read reviews of same thing happened to others. Stay away from Sam’s Club. 

Melanie E 

on BBB

2 years ago

Sam’s Club has become a scam company with horrible customer service. I was a loyal member for 20:plus years until orders started getting cancelled online for months on end. I was told major technical glitch effecting many customers. I finally cancelled my membership. 6 months later I saw a special and rejoined and placed several orders only to have my membership cancelled days later without notice because I didn’t qualify for special. What a scam! I read reviews of same thing happened to others. Stay away from Sam’s Club.