Sam's Automotive

Cindy B. 

on Citysearch

8 years ago

This company has reckless drivers. Ran me off the road, when I got on interstate he would not let me over and flipped me the bird. That is how to get business in the door, drive a company truck towing a car, run people off the road, speed up if they need over and flip me the bird. 

William R. 

on Citysearch

13 years ago

Excellent Service!! – I am from West Virginia, I broke down on I-40 East in Tennessee just outside of Knoxville last night. I got in touch with my insurance company (Geico) for roadside assistance, and they called Sam's Wrecker service to come and tow me to the Firestone shop. Sam Luttrell the owner himself came in just a short time to tow us in, since the Firestone shop was already closed he offered to tow us to his place and said they would be able to get on it first thing in the morning. This would have been fine even wit... read more

nedulus 

on Citysearch

14 years ago

Great place. I'd send my mother to these guys! – nices mechanics you ever met. not always the cheapest but the work is right the first time. No one trusts towing and auto places these days but i'd recommend them to everyone. 

Lynette Jordan 

on Citysearch

14 years ago

TERRIBLE service – Let me start by saying that if I could rate this company with a zero then I would. I live in Lebanon, TN and Sam's Automotive is in Knoxville. My car had been towed by AAA (which I am contacting next) to this establishment. My son and I were driving to Knoxville to pick up my car and we talked to the mechanic serveral times about tires we wanted, he called to let us know when he was finished with the car and our final call was to tell him that we were about an hour away which would be a few minutes after 5... read more

ArnieS 

on Citysearch

14 years ago

Terrible – I had my vehicle towed by these clowns. My vehicle was ransacked..... all my change stolen, my CD.s and radar detector all gone. When I complained, I was treated like dirt. and pretty much called a liar. I will never recommend or use these jerks again, AAA should dump them. I will happily push my car home before I ever call these crooks again 

DAF 

on Citysearch

15 years ago

Sam's Automotive in Knoxville – I took my car in to have it checked for some work I thought that was needed and luckily asked for a quote before the repairs were done. The issues I was concerned about were ok and nothing was needed but they made a suggestion of some work that would be needed. I compaired their quote to 2 other places in Knoxville and they were more than twice the price and one of the quotes came from a local car dealer. 

monicaetzo 

on Citysearch

16 years ago

totally ripped off by this towing service – I was in a wreck with my car on cedar bluff, I have AAA. The officer said AAA would take too long. However the truck that showed up was Sam's Automotive which is a AAA approved auto repair. The very nice gentleman who towed my car told me the fee was 120 for a wrecker charge but that he could probaby get it cut in half. I stored my car at this auto shop for 18 days at 20.00/pday and that totals $360 in storage alone that I do not dispute. My problem however is that I ask they recom... read more