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Salon Mario Russo
- Hair Salons
- Boston, MA
About this business
HairCut and HairColor
Location details
9 Newbury St, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not a confidence booster . . . – First - just read the review below this one re: front desk staff - COULD NOT AGREE MORE - VERY nice and SUCH a big improvement. Second, usually get my hair done with Keisha - she is FABULOUS!! Love her, does a great job, can't say enough. Today, however, she was booked, I was desperate, so I went with someone else. Haircut was great - no complaints - but I got the HARD sell - told how dry and overprocessed (seriously - it's not) my hair was, so maybe I should do Kerastase treatment. (No thank... read more
warm and engaging customer service – It was so refreshing to walk into my salon, Mario Russo, at 9 Newbury Street and see an entire new desk staff. The front desk was very friendly and even helped me choose a restaurant for dinner that evening. What a change for the better!!! I had extensions applied by Keisha for the first time. After spending several hours in the salon environment, I saw first hand how the entire staff works so well as a team! Not to mention, that my hair is fabulous!! I am recommending Salon Mario Russo t... read more
Fabulous hair stylists, great front desk – Salon Mario Russo was very good to me, from the moment i called to schedule to the moment i left the salon (looking GREAT)!! the entire experience was super. my stylist took the time to listen to me and did exaclty what i had asked for, the girl at the front desk was very friendly and made me feel very comfortable by letting me know she was also new, and that i wasnt alone, i laughed but it made me feel not as nervous! i would highly recommend mario russo to everyone that can afford... read more
I had a great experiance and it's worth it. – I had a facial with Livia and she was great. My skin feels great and she's a doll. I will definately be going back to her. I had a haircut from Violet who I will alos be seeing again. I got great advice and very professional service.
Great haircut and facial! This place is pricey but I had the best haircut I have ever recieved, from Violet. Also I had a collagen treatment from Livia, who is new, and she is a sweet heart. I will definately be back because these people really know what they are doing.
Terrible customer service & staff was so rude. – I went in for a facial (which was wonderful) however the staff at the front desk was so rude. No one acknowledged that I was standing there and the girl at the desk didn't even bother to look up even while I was paying! I told her to "have a nice day" and still no response. I spend a lot of money on spa treatments and hair cuts, but I will NEVER go back there.
Rosanna is the bee's knees – Both my best friend and I love getting our hair cut by Rosanna at Mario Russo, and always request her specifically. Every complaint I've seen on here about her appears to be attacking (a) her hair cutting expertise, based on (of course) your superior expertise; or (b) complaining about how the cut cost SO much money, but why then, didn't the cut look SO new and different? Now, perhaps I'm assuming too much, but I'm relatively certain that the #1 complaint salon-goers have is that their stylist we... read more
Rude and not worth it! – Stuck in traffic on Rt. 3, I called to say I would be 10 minutes late. The receptionist told me not to bother coming in (I was about 3 blocks away at that point) because they could not accommodate me. So, I turned around and drove an hour back home. So not worth it- my haircuts were good but not worth the attitude. Rude front desk help at this level of a salon is unacceptable. I've had to wait 30 minutes for them....
Amazing haircut with Monika! – I'm interning on Boylston Street for the summer, and my boss recommended Mario Russo when I told her I needed a haircut. After reading some of the reviews here, I was nervous about the experience. However, it was WONDERFUL. The people at the front desk were warm and courteous, and the shampoo station was excellent (great scalp massage!). Monika took time to talk to me about my hair and daily routine, and she really listened to what I wanted. She does a great job on styling recommendations - dem... read more
Frequently asked questions about Salon Mario Russo
How is Salon Mario Russo rated?
Salon Mario Russo has a 4.9 star rating with 340 reviews.
When is Salon Mario Russo open?
Salon Mario Russo is open now. It will close at 6:00 p.m.
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