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Saint Joseph London

3.9

About this business

Saint Joseph - London, formerly Marymount Medical Center, is an 89-bed general, acute-care hospital that provides a full range of medical, emergency, surgical and obstetrical services. Other services include respiratory and cardiovascular care, outpatient pediatrics, home health and hospice. The hospital's primary service area covers Laurel, Jackson, Clay and Whitley counties. Saint Joseph - London will be opening a brand new replacement facility in 2010 that will increase its bed capacity to 120 and will include all private... read more

Location details

1001 St Joseph Ln, London, KY, 40741, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,584 reviews
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Ronnie J.'s profile image
Ronnie J. 
a year ago

Sitting here in the ER waiting room now for over 5 hours. My mother was admitted on 1/2/24 for having the flu and a bacterial infection. They released her on 1/4/24 and we were told she was well enough to go home. As of today 1/6/24, we are back at the hospital and have been in ER waiting now for over 5 hours, my mom so sick and weak that she can't hold her head up and having trouble breathing they cannot find a room for her right now! This is unacceptable and very unprofessional. Wouldn't recommend this hospital to anyone. ... read more

Doug M.'s profile image
Doug M. 
a year ago

The worst customer service over billing issues that I have ever dealt with in my entire life. Overcharged, lost my payment info because of their 2022 cyber issue, made me provide check copies as evidence twice, 5 months later no refund and customer service responds with I can not give you an estimate on your refund timing. Customer service will not tell you their first and last name. Absolutely the worst customer service. Buyer of services beware. 

Green T.'s profile image
Green T. 
2 years ago

the worse emergency room I have been to .when i saw the doctor and told her what was going on she said there was nothing she could do so I lift would never go back  

Dana S.'s profile image
Dana S. 
4 years ago

The icu nurse I talked to today was horrible and rude. First time I called to check on mom in icu with covid and she hung up on me. So heart breaking to think this nurse is caring for my mom. After this I dont trust her. We are all going thru things but the lack of compassion shows me she has no business being there. Doesnt make this place look good at all. 

melissa g.'s profile image
melissa g. 
4 years ago

Worst hospital by far in our area. So bad in fact my insurance carrier asked me to stop going there. They over charge by more than double, they don't submit proper paperwork to insurance carriers and try to charge you over and above what the EOB says is your share. Currently fighting 3 seperate bills like this with insurance as the middle man. Providers are really amazing but the business side of this hospital is shady!!! Be aware!! 

James G.'s profile image
James G. 
5 years ago

They are jokes I had a friend go in there with a real bad headache and they told him they wasn't nothing wrong with him sent him home and he had a major heart attack and died the next morning 

Frequently asked questions about Saint Joseph London

How is Saint Joseph London rated?

Saint Joseph London has a 3.9 star rating with 1,584 reviews. 

When is Saint Joseph London open?

Saint Joseph London is closed now. It will open at 9:00 a.m. 

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