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261 NE 1st St 5th floor, Miami, FL, 33132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:30 p.m. | |
| Tue | 9:30 a.m. to 6:30 p.m. | |
| Wed | 9:30 a.m. to 6:30 p.m. | |
| Thu | 9:30 a.m. to 6:30 p.m. | |
| Fri | 9:30 a.m. to 6:30 p.m. | |
| Sat | 9:30 a.m. to 6:30 p.m. | |
| Sun | 9:30 a.m. to 6:30 p.m. |
Not reliable! Very bad experience, embarrassed in front of business clients, and lost fishing time. Stuck at dock for over 1 hour waiting for boat captain and Sailo to resolve payment issues. Sailo refused to return 3 phone calls. Instead, we got seemingly autogenerated text messages until finally landing upon call center. Still did not resolve issue. I had to pay double (cash to Captain and credit card to Sailo) requiring involvement of credit card company to recover funds. Still not whole after 4 days.
Do not use Sailo. I am a Miami local and have rented multiple boats. It is better to book straight at a Marina or with a captain. Sailo overcharged for the boat and for the service fee. Very unpleased with the service.
It was really easy to find a suitable option and the overall process is very user friendly.
Sailo is an excellent choice for boat rentals, offering a diverse selection of vessels and secure, hassle-free payments. I highly recommend it!
Loved the boat experience! Steven was a great captain and Jhoa a lovely crew member. We hope to sail again soon!
Sailo has a 3.7 star rating with 40 reviews.
Sailo is closed now. It will open tomorrow at 9:30 a.m.
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