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Safety Insurance Group Inc

2.8

About this business

Location details

20 Custom House St, Boston, MA, 02110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8956 reviews
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Cyn E's profile image
Cyn E 
6 days ago
Michael O'Neil's profile image
Michael O'Neil 
a week ago

1 Star. After 20+ Years, This Is How They Treat a Loyal Customer My wife has been insured with this company for over 20 years. For more than two decades, she has never missed a single payment. We recently changed bank accounts, and I personally logged into their website and updated the payment information for her policy. We did exactly what we were supposed to do. Apparently, their system failed to properly process the update. The result? Her payment didn’t go through for the first time in more than 20 years. Instead of cont... read more

Brandon M's profile image
Brandon M 
2 weeks ago
Thomas Cusano's profile image
Thomas Cusano 
2 weeks ago

I put a claim through a month ago. My truck has been fixed since last thursday. For some reason safety insurance feels like its nessicary to play games with the payment. They called thursday AND Friday to tell me I had to accept an "ach deposit", and the money would go into my account instantly. The email never came. Its now been 5 days. The transfer email came through. But instead of it being instant, as promised by Dan, It could be another 4 business days before I can get my truck back. Try calling, my adjuster is nowhere ... read more

jp murphy's profile image
jp murphy 
2 weeks ago

Honestly such a shit insurance company, when I got in an accident they didn’t help me at all, they told me there was nothing they can do for me, then when It comes time to paying my insurance they don’t take the money out of my account and then they reject the payment instead of taking the money, I would never recommend this insurance to anyone ever 

Frequently asked questions about Safety Insurance Group Inc

How is Safety Insurance Group Inc rated?

Safety Insurance Group Inc has a 2.8 star rating with 956 reviews. 

When is Safety Insurance Group Inc open?

Safety Insurance Group Inc is open now. It will close at 6:00 p.m. 

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