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Safety Insurance Group Inc

2.8

About this business

Safety Insurance was founded in 1979 with a belief that it would succeed as a company if customers were given the best possible service. A leading provider of property and casualty insurance in Massachusetts, New Hampshire and Maine, Safety Insurance offers a portfolio of personal line insurance products, including, auto, homeowners, dwelling fire, and personal umbrella. In addition, Safety Insurance also offers commercial lines insurance products including, auto, business owner policies, commercial package policies, and com... read more

Location details

20 Custom House St, Boston, MA, 02110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8850 reviews
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Evan Sardina's profile image
Evan Sardina 
on Google
6 days ago
Michael McTigue's profile image
Michael McTigue 
on Google
a week ago

Absolutely awful if tou use saftey make sure to have a claims adjust and attorney on hand. 

Stephanie Moreira's profile image
Stephanie Moreira 
on Google
4 weeks ago

This has been one of the worst customer service experiences I’ve ever had. After being involved in a car accident, I reached out multiple times for help—and received no response. No one called me back, no one replied to my emails. After a full month of trying to handle everything on my own, I still never once spoke to my assigned representative Layola, and Cheryl, her manager, never followed up either despite my repeated attempts to get in touch. The lack of support, poor communication, and total absence of accountability we... read more

Andrew Sbarra's profile image
Andrew Sbarra 
on Google
a month ago

Collen Crawford is a disaster. If she is your adjuster, request another IMMEDIATELY. My accident happened 10 days ago and she has yet to reach out. She is clueless. 

Jason Perry's profile image
Jason Perry 
on Google
a month ago

Dealing with an accident that wasnt my fault, the guy who hit me has safety its been almost 1 month and I have no answers for my car. The day of the accident I hadn't even made my first payment yet and nobody cares so guess a lawyer will have to handle it 

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Frequently asked questions about Safety Insurance Group Inc

How is Safety Insurance Group Inc rated?

Safety Insurance Group Inc has a 2.8 star rating with 850 reviews. 

When is Safety Insurance Group Inc open?

Safety Insurance Group Inc is open now. It will close at 6:00 p.m.  

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