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Safety Insurance was founded in 1979 with a belief that it would succeed as a company if customers were given the best possible service. A leading provider of property and casualty insurance in Massachusetts, New Hampshire and Maine, Safety Insurance offers a portfolio of personal line insurance products, including, auto, homeowners, dwelling fire, and personal umbrella. In addition, Safety Insurance also offers commercial lines insurance products including, auto, business owner policies, commercial package policies, and com... read more
20 Custom House St, Boston, MA, 02110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Absolutely awful if tou use saftey make sure to have a claims adjust and attorney on hand.
This has been one of the worst customer service experiences I’ve ever had. After being involved in a car accident, I reached out multiple times for help—and received no response. No one called me back, no one replied to my emails. After a full month of trying to handle everything on my own, I still never once spoke to my assigned representative Layola, and Cheryl, her manager, never followed up either despite my repeated attempts to get in touch. The lack of support, poor communication, and total absence of accountability we... read more
Collen Crawford is a disaster. If she is your adjuster, request another IMMEDIATELY. My accident happened 10 days ago and she has yet to reach out. She is clueless.
Dealing with an accident that wasnt my fault, the guy who hit me has safety its been almost 1 month and I have no answers for my car. The day of the accident I hadn't even made my first payment yet and nobody cares so guess a lawyer will have to handle it
Safety Insurance Group Inc has a 2.8 star rating with 850 reviews.
Safety Insurance Group Inc is open now. It will close at 6:00 p.m.
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