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2425 Mahan Dr B, Tallahassee, FL, 32308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I spoke with Justin regarding the problems we were having with arming and disarming the alarm and he was very helpful, patient, funny and oh so personable. I hope when you call you get Justin to help with your technical needs. He is amazing and I appreciate all that you did for Prints Inc and getting us back to being fully secure. Thanks so much Justin!
After being an customer of Safetouch for over 7 to 8 years the customer service has dropped. I had to schedule and apt to fix sensors on windows and the panel has been on the fritz. The apt took 3 to 4 months for schedule and I cant set the alarm on the house due to the sensors. Lucky we have 4 dogs, which are much more reliable than this. My wife and I will be researching and much better, reliable, affordable and dependable security system/company that will protect my family.
SafeTouch was responsive and had excellent customer service when we first got our system. However there’s now a serious issue with repair timelines. I’m waiting two months to have a tech come to the house. Turning off alerts remotely has not been working, and I’ve had to call repeatedly to end the noise.
In the beginning, I loved SafeTouch. Overtime, their service has become lacking. The service time used to be within 3 days. Recently, I was forced to wait two and a half months for service. I will be switching services after 25+ years.
SafeTouch Security Systems has a 4.9 star rating with 1,667 reviews.
SafeTouch Security Systems is closed now. It will open on Monday at 9:00 a.m.
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