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Safelite AutoGlass

2.7

About this business

Location details

7400 Safelite Way, Columbus, OH, 43235, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.7437 reviews
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kmtucker's profile image
kmtucker 
8 years ago

Arived and replaced as promissed. However left glass all over, and left multiple scratches on paint around back window. Reported this to them and never heard another word. Screw um. Will not get any more of my money!!! Kevin, Rogers, Ar. 

Bryan A.'s profile image
Bryan A. 
10 years ago

the windshield in my 2007 Silverado was cracked on a recent trip to South Carolina. upon returning home to Columbus I scheduled the replacement the next day in Worthington. apt time and est. time to complete job were right on. however my front dash panel and dash bezel were damaged in the repair. in fact there is now a 4 inch crack on both sides of my dash. calls and emails have gone unanswered. I am very disappointed in my interactions with safelite. either find another glass installer, or do not use the Worthington office.... read more

stanwilson1's profile image
stanwilson1 
15 years ago

My mirror still doesn't work right and customer care is a joke to these guys. I warn you to take your business elsewhere!!!!!!!!!! 

Phillip A.'s profile image
Phillip A. 
15 years ago

giri at the desk was very helpfull will use them again! De is greart 

dx1970's profile image
dx1970 
15 years ago

I used to work for this Uhm...company. It is the usual practice to carry the windshield.."just in case" the glass breaks in your vehicle while repairing a chip or crack. I do agree that most of them (management) haven't a clue in customer or employee service. I personally had 2 TWO shield replaced and I was totally put off by them and their product. My new trail blazer was basically molested. The moldings no longer fit and they scratched my paint and my ranger not only had one leak but TWO (1" wide and 8" wide) I no longer w... read more

champlamp2's profile image
champlamp2 
15 years ago

jeff did a very good job on my son suv window and was here the same day and was very friendly will use safelite if ever needed in agian 

peter248's profile image
peter248 
15 years ago

I had a nice crack on my FJ cruiser front windshield. Unfortunately, there were other repair shops that had poor reviews as well, so I rolled the dice with this company (as I did read all the reviews for this company as well). I thought maybe if I took it to their shop, it would be easier for them and there would be less headaches on my end. They had the entire morning (since 8:00 people)...to work on my vehicle. I got there at 12:30ish and inspect the vehicle prior to paying for the service...I found that the two vinyl flap... read more

hemethousewife's profile image
hemethousewife 
15 years ago

Had an appointment, and they did not show. Was given a 4 hour window...waited all day...and after my window of time had come and gone I called to see what the update would be. They say they never showed me on the schedule. I had an email confirmation, work order number, and they still denied I ever had an appointment. They said they could fit me in 5 days from then!!!! My car was completely undriveable, and they BONED me, and then couldn't fit me in any sooner!?!?!? Unaccepatable...DON"T USE THEM!! 

smartconsumer365's profile image
smartconsumer365 
15 years ago

I was really upset when I heard that my insurance would not cover glass damage. Safelite (who happened to have a "deal" with my insurance company) said they would give me a "discounted rate" of almost $300.00!! Come to find out, their competitor's REGULAR rate was about HALF the price of their "discount." GO ELSE WHERE, unless of course you like to pay more than necessary. 

Frequently asked questions about Safelite AutoGlass

How is Safelite AutoGlass rated?

Safelite AutoGlass has a 2.7 star rating with 437 reviews. 

When is Safelite AutoGlass open?

Safelite AutoGlass is open now. It will close at 5:00 p.m.  

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