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Safelite Auto Glass
- Other
- Novi, MI
About this business
Location details
24300 Novi Rd, Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 5:00 p.m. |
After a chip in my windshield turned into a crack all the way across within a few minutes, I knew I would be taking my vehicle to Safelite for the replacement. The whole process was super easy, and I was able to get an appointment the next day. The staff at the Novi location were extremely kind, knowledgeable and professional. I have already recommended them to a friend who needs their windshield replaced. I highly recommend them. Thank you all so much, you turned a bummer of a day into a good one!
Quick and professional.
They gave me an appointment window of 12-5pm but didnt call me until 5:05pm to tell me they were in the way, and didnt get to my home to start until 5:30pm. The technician was cool about it, as I am sure he could sense the tension, but I still believe that is very inconsiderate to schedule people a window and not give updates as I basically wasted a whole day waiting around for them to come do the job. Tried calling to complain about it, but got a automated message telling me to try calling again later.
They broke my brake light housing on my rear window causing a leak which damaged my interior of my car. They lied about fixing the leak and it cost me $1,200 at the car dealership to fix the leak. I made 3 appointments to have it fixed and it never was. It was an aweful experience. And for the windshield I had to make 4 appointments just to get the correct windshield installed. The girl with the sign on her desk that read "I'm pretending to work" was so smart and kept ordering the wrong windshield. Even though I showed her t... read more
Such nice employees, very helpful I can't say enough. I'm so thankful that I took my car to them to help me. Wouldn't take my car anywhere else. Very much recommend
Frequently asked questions about Safelite Auto Glass
How is Safelite Auto Glass rated?
Safelite Auto Glass has a 3.8 star rating with 289 reviews.
When is Safelite Auto Glass open?
Safelite Auto Glass is closed now. It will open tomorrow at 8:00 a.m.
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