Sabella & La Torre

Business response:

Thanks for stopping by on Thursday, Rick -- glad both Don and George made you feel right at home with us! It's fantastic the lobster roll, crab panini, and especially the fried shrimp could all impress. -Tom 

Business response:

Michelle, we sincerely appreciate your support, and we never want to leave an impression like this. We always encourage guests to speak up during a visit if anything misses the mark -- whether your concern is with a salad, chowder, or both, we're always glad to replace or remake the dish in question. I know we'll have what it takes to wow you once more the next time you're visiting San Francisco, and I hope it won't be too long before we have this opportunity. -Tom 

Business response:

First off, Tiffany, I'm sorry for how yours and your girlfriend's meal turned out. You're right to expect your food to be properly warmed, so I wish you did have a chance to speak with a manager about this. It's clear that between that and service, we could have done a better job. Rest assured that I am following up about your visit to see how we can improve things moving forward. -Tom 

Business response:

It's wonderful that you enjoyed stopping by, Tempest! Hope to see you again soon. -Tom 

Business response:

Kristen, we're thrilled that you're a fan! Can't wait to have you back. -Tom