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S & S Appliance Parts & Services
- Appliances & Repair
- Bessemer, AL
About this business
Location details
Bessemer, AL 35022, Bessemer, AL, 35022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They came to us through our warranty company. Had a whirlpool Duet. The guy said we needed a new control board and ordered one. Took the old board, which was not his. MONTHS later when they returned, they said we then needed some supporting component of the board. Had to get warranty approval. Then we were ghosted and they sent a better company out. A more reputable company came out and told us the control board he put in was from an entirely different model. The supporting component(forget the part name) was no longer avail... read more
Had a service call routed here via a warranty for a fridge. Tech came out and investigated the external panel to check the compressor. No problem with the compressor but it was having issues icing up. Gave some supposition about the defrost wire coming loose, but never actually bothered opening up the interior panel to check. Said he couldn't do anything, took my money, and left. Got a local repair man to come out, and within an hour he had seen the issue, got into the correct panel, and found the wire. Much cheaper and actu... read more
Had a service call routed here via a warranty for a fridge. Tech came out and investigated the external panel to check the compressor. No problem with the compressor but it was having issues icing up. Gave some supposition about the defrost wire coming loose, but never actually bothered opening up the interior panel to check. Said he couldn't do anything, took my money, and left. Got a local repair man to come out, and within an hour he had seen the issue, got into the correct panel, and found the wire. Much cheaper and actu... read more
I have been without a washer for 3 months. Every time the man comes and works on it, he leaves saying “it’s fixed.” I will NEVER use them again. We call and try to get information or talk with someone and are on hold for over an hour? I’ve worked with the public for over 5 years and I have ALWAYS made sure to pick my phone up after one call, and make sure my work is efficient. Would NEVER recommend this company!
Worst company I have ever dealt with, with Whirlpool being a close second. I had bought a whirlpool washer and they are the contract provider for the repair. They have tried to repair the washer a total of 3 separate times (awaiting the 4th) with no luck. The repair technician lies on the invoice about what was actually done and then scheduling anything with them is a nightmare. 2 weeks out minimum and they refuse to schedule until part is in hand dragging the process out even further! My washer broke 8 December....it still ... read more
Frequently asked questions about S & S Appliance Parts & Services
How is S & S Appliance Parts & Services rated?
S & S Appliance Parts & Services has a 2.9 star rating with 29 reviews.
When is S & S Appliance Parts & Services open?
S & S Appliance Parts & Services is closed now. It will open tomorrow at 9:00 a.m.
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