RYAN W COWBURN O.D. AND TODD M KEPPICH O.D.

ddmd35 

on Wellness

11 years ago

Did the staff make you feel uncomfortable when you called with questions or concerns? Not at all! They were happy to address every concern I had Were you able to get answers to simple questions from this provider without scheduling an appointment? Yes Were the restrooms well-stocked at this provider's office? Yes, they were well-stocked Does this provider maintain a professional appearance? Absolutely! You can tell that he/she really makes an effort to look professional Was this provider's staff friendly? Yes 

ddmd35 

on Wellness

11 years ago

Did the staff make you feel uncomfortable when you called with questions or concerns? Not at all! They were happy to address every concern I had Were you able to get answers to simple questions from this provider without scheduling an appointment? Yes Were the restrooms well-stocked at this provider's office? Yes, they were well-stocked Does this provider maintain a professional appearance? Absolutely! You can tell that he/she really makes an effort to look professional Was this provider's staff friendly? Yes 

Anonymous 

on Wellness

12 years ago

Does this provider have a good professional reputation within your community? Definitely! Everyone knows they are the best around! Were the staff members able to answer your questions? Yes! They were the most knowledgeable staff I've ever seen! Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen Did you experience unnecessary pain during your visit? Not one bit! I felt much better when I left! Are you going to visit this provider again? Without a doubt! 

Anonymous 

on Wellness

13 years ago

Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes Was this provider's office easy to locate? Absolutely! It couldn't have been easier! 

Anonymous 

on Wellness

14 years ago

They are always available to help when I need an appointment or have a question. The office is accommodating and all of the employees are very friendly. They are also knowledgeable on the latest vision care and have a wide selection of frames to choose from. My experience with Dr. Cowburn has always been a pleasant one. You can't go wrong with this office. 

Anonymous 

on Wellness

14 years ago

Does this provider use current and safe equipment? Yes Does this provider ever overbook appointments here? Never! They have lots of business, but they do such a great job of never overbooking. Did the staff make you feel uncomfortable when you called with questions or concerns? Absolutely! They made me feel like my questions and concerns were stupid Did you experience unnecessary pain during your visit? No 

Anonymous 

on Wellness

14 years ago

Does this provider remember you by name? Every single time, even if it's been months since my last appointment!! Does this optometrist offer glasses repairs or adjustments? Absolutely, the'll fix them right in front of you. No waiting necessary! Is this provider willing to pursue advice from other providers when necessary? Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary 

Anonymous 

on Wellness

14 years ago

I bought the most beautiful pair of glasses here. I was pleasantly surprised at the very large selection of frames to choose from and am definitely going to recommend others to check them out. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. It was easy to get the appointment time that worked for my schedule. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even... read more