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Rx Smart Gear
- Sporting Goods
- El Cajon, CA
About this business
Location details
1800 John Towers Ave, Ste b, El Cajon, CA, 92020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Similar experience regarding fraying of a recent rope purchase. 5/6 20 minute emom with 40 singles; cable wire already fraying. Jumping on new sidewalk (new cement). Also, I followed the sizing conventions recommended on the website. Either way, looks like I’ll be have to buy another rope and a mat to jump on. The purchase and quality are disappointing. Would not recommend.
Recommendedgot the original rx with buff and elite cables. they work great and feel high quality. until you decide to jump on not so perfect surfaces. my buff rope is not so worn in the centre I can see the metal wire and instead of being round it's not squared. after taping with duct tape it still didn't help. for such a premium rope it shouldn't be so weak. I don't have rubber surfaces to jump on so I'm probably gonna have to find a rubber mat to use it on. only then it would not be super convenient to jump anywhere and everywhere. u... read more
RecommendedI ordered a few items from RX Smart Gear and didn't enter my e-mail correctly. I had an order number so I reached out to customer service. Hannah responded to my e-mail in less than three minutes and gave me my tracking number. In a world where you wait several days for a response it was nice to get a quick response. Great job, Hannah!
RecommendedLove the ropes and service was generally spot-on until this past week. Ordered a pair of grips in large and realized that I should’ve ordered extra-large. Emailed them but never heard back, so I called them direct. Was told by the CSR that they would change it to extra-large, but they arrived today in large. Admittedly, I should’ve had the order right in the first place, but I was hoping they had it fixed. Lesson of the story... be sure to order things right the first time because subsequent changes are not always possible. ... read more
Bought the fingerless grips. Had them just over 5 months with very casual use 1 maybe 2 times a week and one has ripped across the palm. They offered me 15% off a new pair but why would I pay that much for a product that needs replaced multiple times a year.
RecommendedJust ordered a jump rope - there was a note attached saying thank you Brittany Jackson. It’s the little things - plus the jump rope is freaking amazing!!
RecommendedBest product great customer service QUALITY Worth every penny
RecommendedGreat Service and Great Ropes. Thanks Hannah and the team at RXSG HQ.
RecommendedEase of use. Being new to jump roping I was looking for 1. A rope that fits me, I'm 4'11...✔️ 2. That I don't have to use all my efforts to get the rope over. I was using the ropes at my gym and they were really keeping me from wanting to even jump. I just got my cable today and with little effort at all skipped out a few rounds in the living room Yay!!!!
Frequently asked questions about Rx Smart Gear
How is Rx Smart Gear rated?
Rx Smart Gear has a 4.8 star rating with 965 reviews.
When is Rx Smart Gear open?
Rx Smart Gear is closed now. It will open at 9:00 a.m.
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