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Rx Smart Gear

4.8

About this business

We specialize in providing custom jump ropes to all fitness levels interested in adding jump rope to their fitness routine. We provide personalized coaching and training for individuals and small groups looking to improve their jump rope technique. We have a full service gym and store connected to our manufacturing facility. Come in and train, shop and see how our products are custom built while you wait. 

Location details

1800 John Towers Ave, Ste b, El Cajon, CA, 92020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8932 reviews
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Ryan Eaton's profile image
Ryan Eaton 
4 years ago

Similar experience regarding fraying of a recent rope purchase. 5/6 20 minute emom with 40 singles; cable wire already fraying. Jumping on new sidewalk (new cement). Also, I followed the sizing conventions recommended on the website. Either way, looks like I’ll be have to buy another rope and a mat to jump on. The purchase and quality are disappointing. Would not recommend. 

Leonard Wee's profile image
Leonard Wee 
recommend  Recommended
4 years ago

got the original rx with buff and elite cables. they work great and feel high quality. until you decide to jump on not so perfect surfaces. my buff rope is not so worn in the centre I can see the metal wire and instead of being round it's not squared. after taping with duct tape it still didn't help. for such a premium rope it shouldn't be so weak. I don't have rubber surfaces to jump on so I'm probably gonna have to find a rubber mat to use it on. only then it would not be super convenient to jump anywhere and everywhere. u... read more

Aaron Pruitt's profile image
Aaron Pruitt 
recommend  Recommended
5 years ago

I ordered a few items from RX Smart Gear and didn't enter my e-mail correctly. I had an order number so I reached out to customer service. Hannah responded to my e-mail in less than three minutes and gave me my tracking number. In a world where you wait several days for a response it was nice to get a quick response. Great job, Hannah! 

Brock Eckles's profile image
Brock Eckles 
recommend  Recommended
5 years ago

Love the ropes and service was generally spot-on until this past week. Ordered a pair of grips in large and realized that I should’ve ordered extra-large. Emailed them but never heard back, so I called them direct. Was told by the CSR that they would change it to extra-large, but they arrived today in large. Admittedly, I should’ve had the order right in the first place, but I was hoping they had it fixed. Lesson of the story... be sure to order things right the first time because subsequent changes are not always possible. ... read more

Rob Caton's profile image
Rob Caton 
6 years ago

Bought the fingerless grips. Had them just over 5 months with very casual use 1 maybe 2 times a week and one has ripped across the palm. They offered me 15% off a new pair but why would I pay that much for a product that needs replaced multiple times a year. 

Brittany Jackson's profile image
Brittany Jackson 
recommend  Recommended
6 years ago

Just ordered a jump rope - there was a note attached saying thank you Brittany Jackson. It’s the little things - plus the jump rope is freaking amazing!! 

Stephen Fukumoto's profile image
Stephen Fukumoto 
recommend  Recommended
6 years ago

Best product great customer service QUALITY Worth every penny 

Adam Nowiski's profile image
Adam Nowiski 
recommend  Recommended
6 years ago

Great Service and Great Ropes. Thanks Hannah and the team at RXSG HQ. 

Carrie Pike's profile image
Carrie Pike 
recommend  Recommended
6 years ago

Ease of use. Being new to jump roping I was looking for 1. A rope that fits me, I'm 4'11...✔️ 2. That I don't have to use all my efforts to get the rope over. I was using the ropes at my gym and they were really keeping me from wanting to even jump. I just got my cable today and with little effort at all skipped out a few rounds in the living room Yay!!!! 

Frequently asked questions about Rx Smart Gear

How is Rx Smart Gear rated?

Rx Smart Gear has a 4.8 star rating with 932 reviews. 

When is Rx Smart Gear open?

Rx Smart Gear is closed now. It will open on Monday at 9:00 a.m. 

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