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Ruth's Chris Steak House
- Steakhouses
- Chicago, IL
About this business
Ruth's Chris Steak House specializes in serving aged USDA Prime steaks, broiled in a trademark 1800-degree oven and served on a plate heated to 500 degrees to ensure the steak stays "sizzling" hot. To experience fine dining at its best ... Just follow the sizzle to Ruth's Chris Steak House located in Chicago, Illinois!
Location details
431 N Dearborn St, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love it here
Customer service needs adjustment, the staff just was not very welcoming! The food , drinks & dessert were amazing!!! Creme Brûlée top notch! I had swordfish with bbq shrimp😋 Our server’s recommendations were spot on! I’d give it another try.
Great service, food, ambiance, etc. Lysette is a great waitress/bartender.
I have never seen such racism and disrespect as I seen today. Every black person that walks in isn’t uneducated and ghetto. Me and my husband ordered to go because of the dress code policy, which is totally understandable. One of your managers told the bartender not to serve my husband because he was out of dress code. After we called ahead and was told we could order to go at the bar. He looked at my husband like he was trash. We have dine here plenty of times before our anniversaries, birthday’s and just because. Today was... read more
Business response:
Takara, we are sorry to hear this. At Ruth’s Chris, we pride ourselves on providing all of our guests with outstanding hospitality. We would like to look into this situation further and speak with you directly. Please email your contact information to comments@rhgi.com. Thank you.
Visited here for the first time last night while on vacation, server was excellent and made sure we were happy all night, also the lady at the host stand was adorable. She was very sweet and said we were her favorite customers, I think her name was amiracle. Will definitely be back on our next vaca!
Food was delicious as always... I’m never disappointed when I eat here...
Service was great, and food excellent! The wine list was fantastic as well!
I wouldn’t give any stars if it were an option. The service was extremely slow. The food was subpar and that’s complimenting what we were served. I will never patronize this location again or recommend it to anyone. I lived in Virginia Beach for ten years and the Ruth’s Chris there was delicious so I thought I would have a similar dining experience and boy was I wrong. Don’t waste your time coming here. Bavette’s is so much better!!
Business response:
Thank you for your candid feedback, Jonique. We are disappointed to know that your meal fell short of your expectations. We most certainly hold ourselves to the same high brand standards as the other restaurant you mentioned, and we do hope you'll consider giving us a second chance to make a great impression. Should you wish to discuss your concerns in greater detail, please reach out to us directly at comments@rhgi.com with your contact information. Thank you!
Frequently asked questions about Ruth's Chris Steak House
How is Ruth's Chris Steak House rated?
Ruth's Chris Steak House has a 4.4 star rating with 1,967 reviews.
When is Ruth's Chris Steak House open?
Ruth's Chris Steak House is open now. It will close at 6:00 p.m.
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