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214 N Russell St, Portland, OR, 97227, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I planned to leave a 5 star review after my experience with the clinic as a whole, but since following up this morning with a receptionist I decided to deduct one star from that. I was worried about coming to this place based on the reviews but having experienced the worst dental pain all weekend, I had to try something. I walked in as an emergency on Monday right at 7:30am and I do have dental insurance. It felt like initially they wouldn't be able to help me but the receptionist was able to put me on the schedule to be see... read more
My mother left 2 voicemals, and no one returned her calls. On the 3rd call, the employee told her they don't have a sliding scale payment. I emailed them and informed them their website listed a sliding scale. I received an email back saying to have my mother come in and file for the sliding scale. When we went in, the 2 employees working the front desk were rude and stated they didn't have a sliding scale. I pointed out the email I received and their website. Then, the guy stated that the scale was for HIV patients. So, not... read more
Is it possible to give a place negative 5 stars? To punish them as they tried to punish me? Indescribably awful. Terrible beyond measure. Laughably absurd at the same time as being manipulative and potentially illegal in how they handle patient care and payment. The American medical system at its absolute most horrendous. The front desk staff made the experience what it was today. Manipulative bureaucrats who felt more like automatons than humans. Filed a formal grievance, hope they either get shut down or do a complete tran... read more
Front desk staff needs some refresher training on what it means to be part of a community.
I can't say thank you enough for all of your help! The team at Russell St is full of wonderful people, and I am so grateful to have found you
Russell Street Dental Clinic has a 3.2 star rating with 73 reviews.
Russell Street Dental Clinic is closed now. It will open tomorrow at 9:00 a.m.
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