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RUSSELL SPEEDERS CAR WASH

4.7

About this business

Phillips 66 is your local, one-stop shop for everything you need - from performance gas to drinks, groceries and snacks. Every journey begins with a single tank, so stop by and fill up today. 

Location details

11818 W Dodge Rd, Omaha, NE, 68154, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.74,093 reviews
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Tamara H's profile image
Tamara H 
a year ago

I signed up for the penny membership in Aug 2023. Agreed to the membership I was told it would cost $20.99, was charged almost $27. On Sept 3rd, 2023 got a car wash and terminated the membership and still was charged. On the site, it says owner and said it takes 3 to 5 business days for a refund which never happened. I won't do that again. I just want my money back. It takes 2 to 3 washes to wash my car and my hood protector always comes undone after the wash. I had bugs splattered on my windshield and that never came off af... read more

E. M's profile image
E. M 
2 years ago

I was sold a "special" monthly unlimited wash for $21.39 which had to be put on a credit card. When I received my next month's credit card statement, there was a new charge of $44.93. Evidentally, the lady failed to tell me that this was a introductory offer for a MONTHLY subscription. Had I known, I would never have agreed to the "special" offer. Since then, I have heard of others with the same experience so consumers BEWARE!! This is a scam. How foolish when on every corner you can find a car wash these days. You can bet I... read more

Tish W's profile image
Tish W 
2 years ago

The employees at the car wash are very friendly and nice. They make sure they always smile at the customers and greet them in a positive manner. Tish 

Roger S's profile image
Roger S 
3 years ago

Most of the time they have wonderful service but today I had terrible service from name "Mark". I just want to cancel my car wash subscription and they just charged my card 2 days ago and don't want to give me money back. I have not use any service since last week. He definitely need better training. Furthermore, he hung up on me. Very sad for the company who try everything to please their customer. 

Business response:

Roger, I apologize for the way you were handled. Not sure why Mark did not want to refund you money because its are policy to refund any customer their money back unless they used it. Did you eventually get refunded? If not please contact me at ************ and I will also speak with Mark about this unfortunate situation. Thanks Paul **** 

Judy B's profile image
Judy B 
3 years ago

BEWARE! This company does not accept cash, only credit cards. A few months back I purchased a car wash. I was then altomatically enrolled in their Unlimited Wash Pass, which I did not request. They started charging my credit card a monthly fee of $42.79. I had to close the account to stop the reoccurring every month. A few months later I again went to get a car wash, intending to pay cash. I was told they did not accept cash... only credit cards. I explained to the cashier what had happened and specifically said I wanted onl... read more

Kristen Humphries's profile image
Kristen Humphries 
4 years ago

Brought our car in on Friday to get detailed on the inside and when we went to put or floor mats back in we saw this... Next time just let us know. We will likely be cancelling our unlimited membership. 

Jeff Zindel's profile image
Jeff Zindel 
4 years ago

The service has gone downhill. Employees on their cellphone. The greater has her son with her and yells at him. Dolphins car wash has my business. 

Sharon Montanye's profile image
Sharon Montanye 
4 years ago

The manager at this location is extremely rude! Will not go back. Most unprofessional manager I’ve run across in a while. 

Amy Anderson's profile image
Amy Anderson 
4 years ago

I keep trying to cancel my unlimited pass and they keep charging my card this is ridiculous and horrible business practice. I have been trying to cancel the last 3 months and they just keep charging me....and no one will call me back or email me back. 

Frequently asked questions about RUSSELL SPEEDERS CAR WASH

How is RUSSELL SPEEDERS CAR WASH rated?

RUSSELL SPEEDERS CAR WASH has a 4.7 star rating with 4,093 reviews. 

When is RUSSELL SPEEDERS CAR WASH open?

RUSSELL SPEEDERS CAR WASH is open now. It will close at 6:00 p.m.  

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