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Russell Martin Carpet

4.7

About this business

Location details

633 N Washington St, Naperville, IL, 60563, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.765 reviews
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Dick Aylward's profile image
Dick Aylward 
a week ago

Our carpets were cleaned on 8/25/2026. That evening my wife and I noticed that there were waves in two of the carpets that were cleaned. I called Russell Martin the next day and was told that this occasionally happen due to humidity and that I should wait a couple of days to see if the waves disappear, and that if they did not, they could have one of their installers stretch the carpets. On Friday I called because the waves were still there and was told that there was nothing they would do about the problem at this time, and... read more

Moi Me's profile image
Moi Me 
2 weeks ago

A#1 The Absolute Best! I cannot fully explain how incredible their customer service is. Personal connection in communications is one of the most important factors for me & they are superb! Thank You for being a local, independent, family based, real professional company- right in our community. Respectable and respectful all around! Definitely highly recommend! 

Emily Beck's profile image
Emily Beck 
2 weeks ago

We recently had carpet installed in our family room, bedrooms and upstairs hallway/stairs by Russell Martin and I honestly could not recommend them enough! We just bought a house that needs a complete renovation. We’d originally ordered carpet through another business but due to a miscommunication, found out last minute that the carpet was actually on back order until September. We are actually so grateful this happened because I came across Russell Martin while trying to find somewhere else and they are truly the best! I me... read more

Laura Blake's profile image
Laura Blake 
a month ago

It had been a long time since we had our rugs cleaned- embarrassed to say how long- it just got away from me, but yesterday Kai from Russell-Martin came to the rescue! My beige carpets had stains I never thought could be removed but Kai made them look like new! He is also the sweetest kindest person you’ll ever meet! I really love being able to support a local company- everyone at RM is friendly and knowledgeable - what a great company! Thanks! 

Nancy Dertz's profile image
Nancy Dertz 
3 months ago

Chris did a wonderful job cleaning the carpeting on our stairs. He also cleaned our 5 seat sectional sofa, 3 seat sofa, & 3 chairs. We are very happy with his work & would recommend his services. 

Frequently asked questions about Russell Martin Carpet

How is Russell Martin Carpet rated?

Russell Martin Carpet has a 4.7 star rating with 65 reviews. 

When is Russell Martin Carpet open?

Russell Martin Carpet is closed now. It will open at 9:00 a.m. 

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