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RTS Cape Coral
- Real Estate Agents
- Cape Coral, FL
About this business
(239) 541-8180 x204 - - (RLNE3188955)
Location details
860 SE 46th Ln, Cape Coral, FL, 33904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is discriminating and violating civil rights. THEY TREAT LOW INCOME PEOPLE LIKE CRIMINALS. THEY MUST BE STOPPED. WHY THE **** CORAL POLICE NOT PROTECTION THOSE VUNERABLE PEOPLE.
I currently live in an apartment run by RTS and I agree with the previous complaint that I can never get an answer from anyone because when I call the person does not understand my question and tells me somebody will call me back and nobody ever does. I was here through hurricane *** and after the storm I worked day and night to dry and clean my apartment top to bottom, while everybody else just left and expected somebody else to take care of it, but that being said nobody ever came in here to check anything, I have no idea ... read more
Business response:
Dear ******, thanks for the review. Our management reviewed the history of the maintenance items that you have reported to us since July 2022.and so far, all your requests have been attended to, regarding the problem you mentioned with your toilet, we have not received any report, but I will be more than happy to give you the order for maintenance to take care of it. I want to mention that RTS of Cape Coral appreciates you as a tenant and it is in our best interest to solve any maintenance problems that arise in the units. I... read more
I pay my rent in full, on time every month and still can't get someone to answer the phone at RTS. I get texts in broken English instead that doesn't answer my question. Today I called again and a girl answered, I asked, have you received my signed lease? She said she didn't understand the question!! RTS of Cape Coral is very poorly managed. I rented from RTS in the past and got my full deposit back. I'm a good renter and answering calls is the most important thing a rental company should do. Very disappointed!
Business response:
It is difficult to understand what the complaint is about other than we have Spanish speaking staff. We manage approximately 400 apartments. We have perhaps 50% who are spanish speaking and don't speak english. We have several staff members some are bilingual, others may speak only English or Mostly Spanish. If there was a problem in communication, the Complainant could have easily asked to speak to another staff member. The person complains about security deposit which is mysterious. She is still a resident. Has not given a... read more
My minor child has a service animal completely documented by the state, and three doctors and I was told by this company that I would have to pay a non-refundable pet fee/deposit. As an attorney admitted to practice, I can assure you this unquestionably violates Federal Law, [see generally Fair Housing Act (FHA) and Americans with Disability Act (ADA) ] and can result in huge fines in the thousands. Therefore based on this companies unethical and illegal practice right off the bat and their horrible reviews, I passed on rent... read more
This has been the absolute worst rental experience we've ever had. Our issues never were fixed in a timely matter, in some cases not fixed at all, and when they were addressed it was 'fixed' incorrectly and therefore reoccurred over and over. Our apartment was entered without notice or permission at least three times that we are aware of. Mold was present the entire time we lived there and never properly addressed. Work orders aren't always entered when you call in, and sometimes appear to be erased before they're ever addre... read more
I have NEVER had a problem with RTS. The management works with the tenants to solve any issue that needs addressing. When it comes to maintence issues, they are very quick to take care of any issues. Tammy and the people in the front office are a pleasure to speak with, and, as I mentioned earlier, they will do everything they can to resolve any issue as quickly as possible. My wife and I are happy to live in an apartment owned by RTS .
Frequently asked questions about RTS Cape Coral
How is RTS Cape Coral rated?
RTS Cape Coral has a 2 star rating with 26 reviews.
When is RTS Cape Coral open?
RTS Cape Coral is closed now. It will open tomorrow at 9:00 a.m.
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