RPM Living - Dallas

denise c. 

on Birdeye

3 years ago

HORRIBLE! So many issues with this company and the dumpy apartments at Hillside Place in Austin. I have lived here for almost 4 years and every time my lease is up for renewal I am sent an email and a paper reminder. Not this year. I called the leasing office countless times and there was never a manager available to give me my renewal. After two months of trying to reach someone, I was slapped with month to month fees and and a 30% rent increase because of “market rate”. There have been no updates to my unit, the bathtub is... read more

Kim M. 

on Birdeye

3 years ago

Last Thursday 08/11/2022 I finally received a 'USED STOVE' after two (2) months of not having a working stove. I appreciate that gesture. I'm able to cook. However, on that same day, I received a call stating from the Dallas Regional Office stating as soon as the 'NEW STOVE' arrived I would receive the new stove as promised. I also received an apology for the poor interaction I encountered with the Maintenance Tech. My issue is this, I come from a place where if you promise something you deliver especially with paying cust... read more

Taylor W. 

on Birdeye

3 years ago

This place has absolutely no concern for its residents. My move in date was moved back 2 weeks because they were unprepared even though they had a months’ notice prior to the move in date. When I arrived at my apartment, I found it in serious disarray. The board under the kitchen sink was warped beyond use, the sliding glass door was completely unattached to the sliding door. The microwave had literal rot on the inside of the roof. The shower door was completely unattached. The vents were completely covered with dust, almost... read more

Shauncy C. 

on Birdeye

3 years ago

RPM living is the most unethical management community in the US. They increased my rent 25% in one year ($5,000). They certainly aren’t making $5,000 worth of improvements. Additionally, they’re unethically trying to force me to sign a lease agreeing to not have any guests stay with me for more than 7 days. So if my mother comes to visit me for 10 days for Christmas, I’m in breach of my contract. I pay to live here, this is my home, as long as myself and my guests are abiding by community standards, a 7 day max visit restric... read more

Denise M. O. 

on Birdeye

3 years ago

I lived at a RPM/Roscoe run property in San Antonio for 9 years and 1 month. My lease end date was 9/28 however, I surrendered my keys on 9/23. I provided more than 60 days notice. My deposit was $650. The only deduction to be taken out of the deposit was $109.75 for water/sewage/drainage. Per Texas state law I was to receive the refund on or before the 30th day. I received a statement mailed out on 10/23 that I would receive $556.25 however no check has been received. On 11/2 I was given another final statement t... read more

Renae L. 

on Birdeye

4 years ago

Terrible absolutely horrible leasing agents and customer service. I enjoyed my Home until this company took over. Misty is unprofessional and does not know her role! 

Loretta W. 

on Birdeye

4 years ago

Wow I thought Arboretum South Mountain went to crap before when Maverick took over. Well now that Roscoe property management took over it's the most unethical, unprofessional property management company I have heard of. First off the property Manager Liza finds it okay to enter residents property illegally with no prior notice besides knocking on the door once not even giving you the time to answer it. She was very lucky to not end up with a bullet in her head. To top it off for me I have been a resident here for going on 4 ... read more

Dora M. 

on Birdeye

6 years ago

Terrible place to live. Communication from the management team sucks. Management has no control. Gate inbound is always broken. Cameras don’t work. The list goes on.