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Royal United Mortgage LLC - Indianapolis, IN

3.9
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About this business

Royal United Mortgage LLC, headquartered in Indianapolis, Indiana, is a privately held National Mortgage Lender that has been in business since 2008. The team strongly focuses on educating clients about the loan programs they invest in and providing a top-rated service experience. The business was founded with the mission to enrich lives in the communities it serves. It does so by offering an informed choice, competitive pricing, and by training employees to advise clients toward the best mortgage solutions for their individ... read more

Location details

7999 Knue Rd #300, Indianapolis, IN, 46250, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
Review Performance in the last  
6 months
3.9590 reviews
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Keith P.'s profile image
Keith P. 
on Birdeye

10 months ago

They get on Facebook and just lie to people. They send you to a place like this just to deny you what you really need to settle for less. All I needed was to get some renovations done and to get some debt payed off. Had good credit until I lost 18 points with them running my credit just to be handed a bad deal 

Julie M.'s profile image
Julie M. 
on Birdeye

a year ago

Worst company for couples who want to be eligible for FHA loan. They will waste your time and more specifically Beau, will waste your time. They do not stick with their word of communication with the people they are working with. I caution people who wants to work with them because they will not work with you. Just move on and find a company that will work with you. This company isn't it.  

Chris T.'s profile image
Chris T. 
on Birdeye

a year ago

Yikes, run. These guys are just trying to make a quick buck. They could care less about any problems they cause for you. 

Misty Z.'s profile image
Misty Z. 
on Birdeye

2 years ago

Thank you Lucy for your help with our Refinance she was amazing and answered all of our questions. 

Gail C.'s profile image
Gail C. 
on Birdeye

2 years ago

This company is absolutely horrible. They begin with a great sales person. Smart, assured and very convincing that he can get your loan finished in record time. Of course they need documents to support your financial position but they ask for it piecemeal. Now in week 5 with us continually calling for updates there are most documents to be reviewed. With an 820 credit score, etc we have been flabbergasted, frustrated and spent time and money that we cannot recoup. The left hand does not know what the right hand is doi... read more

Margaret Remick A.'s profile image
Margaret Remick A. 
on Birdeye

2 years ago

If I could give these jokesters a 1/2 I would, Just STAY AWAY! 

Rafail S.'s profile image
Rafail S. 
on Birdeye

3 years ago

Why people refinance their houses? To get better interest rate (lower monthly payments, safe money) and/or get some cash for whatever reason it may be. Not in my case. My rep Robert Mondo promised to refinance my house based on my credit report (810 points) and appraisal, but appraisal would have to be done first and PAID BY ME $490.00 So I appraised my house and it showed pretty large equity much higher than amount for refi. Meanwhile he begged me "please don't go to anybody else". Then I received lock in contract which s... read more

Gary C.'s profile image
Gary C. 
on Birdeye

3 years ago

My loan started out very nice & the loan went very well. After my loan They sold me to another company . The first payment I sent them was supposed to be sent to the new Bank. I tried many times to find out what happened to the first payment I sent Royal . I could not get any response from anyone . I have called every person I could fine & no one knows what happened to my first payment . The bad part is after I was sold to another Bank . I not no return calls at all or returned e-mails . As soon as I got sold to the other Ba... read more

rick j.'s profile image
rick j. 
on Birdeye

4 years ago

These people are horrible. Don’t answer your calls. Don’t tell you nothing. They give you the run around and they take forever. They are only worried about themselves not your needs or any of your concerns. 

Frequently asked questions about Royal United Mortgage LLC

How is Royal United Mortgage LLC rated?

Royal United Mortgage LLC has a 3.9 star rating with 590 reviews. 

When is Royal United Mortgage LLC open?

Royal United Mortgage LLC is closed now. It will open on Friday at 8:00 a.m. 

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