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Round Rock Toyota
- Car Dealers
- Round Rock, TX
About this business
We are dedicated to providing the best customer experience possible as COVID-19 changes the way we do business. Our website, virtual test-drives, and home delivery can help with your vehicle purchase.
Location details
2307 N Interstate Hwy 35, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Extremely disappointed with Toyota Round Rocks handling of business financing. The communication between the sales and finance departments is disorganized, and the finance team clearly lacks the knowledge to properly structure a true business loan.I purchased the vehicle under my business to avoid affecting my personal debt-to-income ratio. However, they had me sign as a personal guarantor something they didnt clearly explain and now the loan shows up on my personal credit report anyway, defeating the entire purpose.Whats wo... read more
I'm a return customer. From ****** to *****, I have purchased 6 times from a Toyota Dealer. I tried to make a trade in to purchase another vehicle. I knew it would be kind of difficult to accomplish. This attempt was done on a day after Thanksgiving. Today is Sunday and I have not received any response, which to me means no. Okay fine I can take a no. The problem is: why hasn't anyone called me to let me know? What a lack of respect, loyalty, professionalism, consideration, from a return customer!!!!! We have forgotten what ... read more
I am trying to buy a car after lease finalization. The price of payout is not reasonable. Description: I entered into lease agreement with RoundRock (*****) Toyota dealership. The car - RAV4 was priced at 28k in October of 2020. Over the period of lease I paid 4.5 down. Another **** k in 360 monthly payments. ****: I owned them on previous lease - 2k (for extra miles). So total payment for this lease was expected to be **** k - 2k =16.7k.When I spoke to the dealership about buying RAV4 - they claim price of payoff - ****k. M... read more
They are putting loss leaders on website that are not available, and when you call they say it was a mistake. Current example is https://www.roundrocktoyota.com/new/Toyota/2022-Toyota-Avalon-014b0d4d0a0e09b0495a57ba89b84f17.htm?dsSource=VIN&dsAction=autoOpen. When I contacted them about the price advertised $4675 they said that the actual price was over $47,000. Yet it is still first item listed on their deals and they are not correcting the price.
This is for round rock toyota dealership. I went in to buy a car and at the first tike they showed and exolained me everything then a week later ibwent back as i had compared prices to see what tjey coukd do to make the deal happen their sales manager derrick just brought a price out and was like this is it i asked the sales rep if i could test drive the car he declined saying his mangaer refused for us to testdrive ! It was a total lack of respect and also discrimination towards me because of the color of my skin !! I was v... read more
Business response:
Shaumaila, As we have stated several times we are sorry to read about how you still feel regarding you recent few visits. Not only that....but our offer to help still stands as we have been waiting to hear from you personally. Our team is made up of every nationality and race and is as diverse as our customers. We are proud of that fact and we always will be. We have apologized that we couldn’t accept the offer you made on your first visit. We wish we could accept every offer…but that just isn’t realistic. We realize that ca... read more
Frequently asked questions about Round Rock Toyota
How is Round Rock Toyota rated?
Round Rock Toyota has a 1 star rating with 8 reviews.
When is Round Rock Toyota open?
Round Rock Toyota is closed now. It will open at 9:00 a.m.
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