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Message from Genesis of Round Rock
2405 N Interstate Hwy 35, Round Rock, TX, 78664, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 8:00 p.m. | |
Sun | Closed |
I worked with Marcus who was down to earth (not a pushy salesman) and very patient with me. I went in looking for a sedan and ended up with an suv. I had to come back for financing due to my bank but I was in/out in 30 minutes. I do need to go back for a front license plate bracket but not the dealers fault. I haven’t worked with the service dept but I am concerned that they aren’t open on Saturdays right now but I think this will change soon. Hoping the Genesis suv will be good to me!
I went here to check out the new gv70, and I was met with amazing service from TY! He did an amazing job of showing me around the car and was very knowledgeable on everything I had asked! I definitely will be coming back here to purchase my next vehicle soon!
1-Star Review Absolutely the worst customer service experience I’ve ever had. I brought my vehicle to Genesis of Round Rock for a warranty repair, and it was an absolute disaster from start to finish. They had my car for an entire month and wasted my time with constant delays, false information, and complete lack of communication. Andy, in particular, was unprofessional and completely dishonest—he tried to talk down to me as if I didn’t know anything about cars and blatantly lied about what the warranty company supposedly sa... read more
My experience was very good. Steve was very helpful, professional and friendly. He made everything go smooth. I was in and out with np issues.
Round Rock Genesis has a 4.6 star rating with 396 reviews.
Round Rock Genesis is closed now. It will open tomorrow at 7:00 a.m.
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