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Round Rock Genesis
- Car Dealers
- Round Rock, TX
About this business
Location details
2405 N Interstate Hwy 35, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I am extremely disappointed with how the General Manager at Genesis of Round Rock handled my complaint. In my experience, his behavior on the phone was bullying, confrontational, and dismissive. He repeatedly talked over me and would not allow me to fully explain what happened. I became angry during the conversation as well, and I have no problem acknowledging that. That is exactly why I have requested that Penske Automotive Group preserve and review any available audio of our conversation and the dealership camera footage.... read more
Great cars same horrible service department. This is our 3rd Genesis and I had hoped that now they had "flagship" stores service would be better. Bought a 82k vehicle and the service is awful. The dealership close to me which was awful is no longer a Genesis dealership and no longer services anything but Hyundai. So now the only place to service my car is an hour plus away from my home at the RR store. I have made 5 attempts to reach a service manager and NOT ONE person has called me back. I asked the scheduler for very basi... read more
I had visited all the luxury car dealers in the Austin area and Genesis was my last stop. I had several must haves and they had a vehicle that met my needs perfectly. The salesmen Poli and Phil were great to work with and were incredibly knowledgeable and polite without being pushy. The test drive sold the car as I needed a vehicle to match the acceleration of my X7 to allow me to be safe, driving the Austin highways. The GV 80 is an exceptional vehicle and Genesis of Round Rock is where you need to go to get great service a... read more
I was in the auto industry for over 15 yrs and spent some of that time here in central Tx , so I have experienced both sides of the purchasing experience . I would definitely recommend doing business with these guys , the whole experience was phenomenal.
Frequently asked questions about Round Rock Genesis
How is Round Rock Genesis rated?
Round Rock Genesis has a 4.6 star rating with 595 reviews.
When is Round Rock Genesis open?
Round Rock Genesis is closed now. It will open at 7:00 a.m.
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