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Rotolo Chevrolet
- Car Dealers
- Fontana, CA
About this business
Rotolo Chevrolet is a highly rated community-based dealership in Fontana with a great selection of quality new and used cars at the right price. We have been operated by the same family since the beginning, and we pride ourselves on treating our customers with kindness and exceptional service. Let us know if you have any questions, or let us schedule a service appointment, set up a test drive, or help you decide which car or truck is best for you. We are here for all of your automotive needs.
Location details
16666 S Highland Ave, Fontana, CA, 92336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Ive been a customer ********************** ***** a d the business has gotten bad as far as customer service. They sell you unneeded services and performs poor repairs. *** had loose lungs on my tires in the past and as of recently, they did a poor job on my breaks less than a year ago and completely rip my off when the unsurfaced rotor ate threw my front brake pad. Even after i had my breaks checked after three months of being installed. Please beware of their deceitfulness.
They're getting two stars from me rather than one because they were okay the first time I went there, although the service manager I got didn't check when the brake light was on. I had to find that out for myself; it was low on brake fluid. I called a month later for something and was told that that *** didn't work for them anymore. Of course, the reason I went there had nothing to do with the brakes but it wouldn't have taken this guy very long to check the reason for the brake light being on and do to correct the problem w... read more
I had a bad experience with Nick in Fontana. Aaron M**** was so good got my black car and one day later l have to return the car they pick it up because they mess up the cars on the loans. Finance give me the wrong car your mess up and now l have to deal with it by just being okay. The manager should have call me not Aaron he did his job but the manager should have had the balls to call me not buying another at from this place again.
I had a diagnostic done on my 02 chevy Silverado late 2021 and decided not to get the work done at the dealership so I called and asked if my truck was ready for pick up after the diagnostic fees were paid and was told yes come on down. As I arrived to the dealership wit a tow truck I was walked to my truck by a service manager to see my truck still taken apart from there diagnostic. My window was down and it had rained in my truck. I made a complaint and hadn’t return due to my truck being stolen a month or so after the exp... read more
So many good experiences until I had to leave my truck there for a cv axle leaking oil at only 20k miles. They changed the seal and I had my truck back next day. A couple months went by and then my suspension came apart on the freeway. I went across all lanes and then back over off the freeway into the dirt. I was safe and no damage to the truck. The nut on the ball joint had warped loose, because it was NOT “torqued to specs” from the assembly after they replaced the seal. I had it towed back to the dealer on a windy day an... read more
I am not use to complaining about something unless it really stinks. I bought a 2013 Chevy Camaro back in July of 2020. I had my mechanic check out the car from top to bottom. He gave my car a 100% in good condition. With only 2 previous owners and only 100,000 miles on it, I'd say I was real lucky. I finally did everything by the book and it paid off. This car was in show room condition and I wanted to keep it that way. On July 1, 2021 I received paperwork to have my car smoged before I can send in my registration. Nothing ... read more
I usually don't write reviews on here because I hate putting businesses out there in a bad way, in fact this is my very first time ever making a complaint about a company on this site but this business really rubbed me wrong being that I am a single female and Was completely taken advantage of. Few weeks ago I went into have service and as I had service I had a complete service done on my car so I paid a couple hundred dollars which is what I normally do when I come in there besides get an oil change. This particular time I ... read more
Very disappointed with my 2014 Chevy Silverado. First of all my truck had poor workmanship on the paint, the whole top is peeling off, my doors are peeling. I contacted Chevy and they told me they were not willing to participate in helping me. Now my AC condenser is out and again they’re not willing to help me out. Lastly my transmission is going bad on my truck. I’ve had nothing but problems with this truck. This will be the last time I purchase from Chevy.
I'm currently going through issues with Rotolo Chevrolet as well. I have had my 2020 Traverse in their dealership on 3 occasions for my backup camera not working. They have ordered and replaced the camera once & has ordered a second one to replace again. I purchased this car spanking brand new. I have escalated to GM & the Director of the service department. Not until it got escalated did I receive any action. This Friday they will have had my car 1 week for the 3rd time. I'm currently waiting to see if the 2nd new camera go... read more
Frequently asked questions about Rotolo Chevrolet
How is Rotolo Chevrolet rated?
Rotolo Chevrolet has a 1.5 star rating with 10 reviews.
When is Rotolo Chevrolet open?
Rotolo Chevrolet is closed now. It will open at 7:00 a.m.
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