Roto-Rooter Plumbing & Water Cleanup

Alfonze54@hotmail.com D. 

on Yellow Pages

10 years ago

On 12/26 our hot water heater went out so I went to the Internet to find a plumber and saw Roto-Rooter a company that had a good reputation. John called on 12/27 and made his recommendations. Since the job required 2 Herbert assisted and the job was complete by 6:30pm. Both John and Herbert were very professional and explained things thoroughly. A few days later I got a call from the general manager, Dwayne Owens, to see if everything was to our satisfaction. I would recommend Roto-Rooter of Raleigh for any plumbing needs. 

Patti D. 

on Yellow Pages

11 years ago

Was very, very pleased with the communication and service provided by Roto-Rooter. Though technician's didn't arrive exactly when I had hoped, I was kept informed constantly - really shows respect for my time. David Hugee and John Armour were exceptional. Very professional, very respectful. They kept me informed every step of the way - and explained things thoroughly. Wish all technicians had camera's. Very helpful tool - but required additional visits since only selected technicians had access to one. Though I hope not to n... read more

raleighlady123 

on Yellow Pages

12 years ago

I have used Roto-Rooter three times now for various issues. I highly recommend them as their service technicians are extremely professional, personable, knowledgeable, and do everything they can to make sure you are happy when they leave. The technicians have an expert level of experience, and I am always happy with their service. 5 stars for sure! 

anticcj 

on Yellow Pages

14 years ago

I called for assistance with a stopped up toilet. I had read the great reviews for roto-rooter. I called at 9:45a.m. They thanked me for the call. At 10:00 am they said the tech they contacted was being held up and they were contacting another tech to come righT out. At 12:15 they said the plumber had been held up but was on his way out and would be here in 30 minutes. At 2:00the operator called to tell me the plumber was "on his way". I said, "whatever...this is my 4th phone call telling me they are coming." The operator's ... read more

luvsapex 

on Yellow Pages

14 years ago

Hazel was thorough, friendly and professional. She was specific about potential costs, and described precisely what she was doing. I was offered same day service on a weekend, and Hazel arrived on time. 

rnjones1979 

on Yellow Pages

15 years ago

Roto Rooters was great. They came the same day I called and worked around our busy schedule. In fact, once we learned that the repair might take 2 hours, we asked if the plumber could come back the next morning. He met our every request and did a great job of fixing our problem.