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Rosati's Pizza
- Pizza
- Gilbert, AZ
About this business
Location details
53 N Val Vista Dr #106, Ste 106, Gilbert, AZ, 85234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
1st and last time. This place has no Customer Service skills. Ordered pizza over the phone. Guy sounded like he hated his job and wanted me to know. Picked up pizza, however when I got home the pizza was completely wrong. I called Mike the manager. Told him the ticket says the right thing, but the pizza was wrong. He tells me to bring the Pizza back, and he would replace it. 30 minutes later I get my new pizza. A “sorry”, no real apology, a future discount, a coupon anything for the inconvenience. I explained to the “shift m... read more
I hate this location. They are the worst. Their delivery estimate is never close, the pizza is always warm ish, kind of, if delivered. We specifically requested Pie Cut, it was hilighted with exclamation points on the receipt, yep, no go, fail. Called and told them it was wrong. They requested the box back. Really? I mean, we aren't going to eat it, but what the hell are you going to do with it? Ya know what, take the box, the 3 tabs I have from pizzas I have picked up, and shove em. Being from Chicago, it sucks, I will go t... read more
Never order from this location. It took over an hour for our food to be delivered and most of our order was incorrect. When i called to advise them of this i was argued with by someone named Deven telling me that i infact received what i ordered. Last time i checked the customer is always right. I have worked in customer service for over 15 years and never treated a customer with such disrespect. He would not even take the time to let me explain to him that we were sent the incorrect sandwiches. My co-worker that also order ... read more
Business response:
Hi Rochelle. My name is Nicole. I am the manager of rosatis . I am so sorry that you and your friend had a negative experience. I would love to talk to you about it and hopefully make the situation right . I will be arriving at work after 4:00 today if you would like to talk with me please feel free to call me. Thank you
Frequently asked questions about Rosati's Pizza
How is Rosati's Pizza rated?
Rosati's Pizza has a 3.2 star rating with 237 reviews.
When is Rosati's Pizza open?
Rosati's Pizza is closed now. It will open tomorrow at 9:00 a.m.
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