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Rosalind Franklin University Health System
- Counseling & Mental Health
- Vernon Hills, IL
About this business
Location details
830 West End Ct #400, Ste 400, Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Breathless disregard for common sense. Little effort to understand the facts. Allowed to practice medicine. I would leave zero stars if I could. Choose carefully.
Dr Lu has taken care of me for a long time and I can tell you that throughout all the many doctors and psychiatrists I’ve seen she is by far the most understanding she actually listens to you as a patient and listens to the positive and negative reactions you’ve had with medication basing her decisions properly with the help of that information as well as her office actually being a pleasure to work with and non confrontational compared to other offices very swift with medications and consistent making me never have to worry... read more
It takes me a week or two to get prescriptions refilled, they rarely pick up the phone 9-5.
It took hours of effort on my part every single time we needed to set an appointment or speak to the doctor. The staff were telling me for months that they had phone system issues but I suspect that they are just terrible at returning calls or caring about anything. It's telling that neither the office manager nor the clinical director cared enough about our feedback to them to call me.
Frequently asked questions about Rosalind Franklin University Health System
How is Rosalind Franklin University Health System rated?
Rosalind Franklin University Health System has a 2.7 star rating with 12 reviews.
When is Rosalind Franklin University Health System open?
Rosalind Franklin University Health System is closed now. It will open at 9:00 a.m.
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