This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mealtime is a time to relax and enjoy the culinary bounty of our region. We provide a welcoming, friendly and unobtrusive environment where you'll feel a sense of community. Side by side we nestle together and experience how it feels to share a space, to share a city, to share a world. We savor how good food can taste when it's a part of our community. Our menu features local, organic, and seasonal foods of the highest quality. Talented Chefs design and create menu items and present them with skill and confidence in our show... read more
220 N Main St, Greenville, SC, 29601, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My burger was amazing! Service was very friendly and hospitable. Atmosphere is great and the restaurant is very appealing to the eye
Business response:
Hope we can get that fixed quickly!
I have been to Roost on 7 different occasions. For the most part, it has been fun, but the experience is greatly dependant on the server. By far my favorite dish is the tomato/buffalo mozzarella and basil. Unfortunately, it has not been available the past few times I visited, but overall it's an awesome location w/ good food @ a reasonable price. D. Whitehead
Went to Roost on Tuesday, August 5th, for an outside breakfast. It was going to be a special treat; we don't get to go downtown very often. The three of us arrived around 9:30 am and were told that we could only be served inside. We were told that there were only two servers since the occupancy at the Hyatt was low. We were very disappointed and will not return.
We had a great meal! Chicken Chili, Garlic Fries, Wedge Salad, & Duck Street Tacos- so yummy! And an excellent server! We will be back!
Business response:
Awesome! Thanks for sharing Caroline Arbury Mayer!!
Our family has had many wonderful meals at Roost. Tonight was different, everything was exceptionally slow, had to ask for things repeatedly, very unfriendly and inexperienced waitstaff. Upon complaining to the manager, absolutely nothing happened at all! He asked a couple questions, walked off and never returned. Server came back with our bills and an attitude! I very rarely post reviews (especially negative ones) but the service at Roost tonight was beyond unbelievable.
Business response:
Hi Jennifer, we are very sorry to hear about your dining experience last night. We would like the opportunity to speak with you further--we apologize that last night did not meet your expectations, and we would appreciate the opportunity of making this up to you. Please contact carey.lapidus@hyatt.com at your earliest convenience. Thank you.
It was very disappointing. We have eaten here before when it had a different chef. Not worth the money. Spent over $200 on dinner. The waitress was friendly but untrained. She did not clear any dishes.Luckily a kind bus person asked if she could clear some of the dishes. Another server tried to clear a plate that I was still eating from but ironically not any of the other dishes.Sad to say I will never eat here or recommend it as it was a waste of money!!!
Business response:
Please contact me at carey.lapidus@hyatt.com, would really like the chance to discuss your experience with you as I see you have posted this same message on yelp, Tripadvisor, and urbanspoon. It sounds like you had a nice experience in the past and this one did not meet your expectations, we would appreciate the opportunity of making this up to you. Thank you.
Tonight was the first time my family & I have been to Roost. I absolutely love the atmosphere. Tabitha, our server, was great! The food was pretty amazing too. We had a wonderful time and will be returning.
Great atmosphere. Soup/salad/flatbread bar is great for lunch. Dinner was fantastic except coffee after dinner was cold...weird. Drinks were excellent. Surprised at bad reviews.
Amazing food and exceptional service. I am blown away by all the bad reviews. This was one of the best meals I have had in months!
Roost has a 4.2 star rating with 2,407 reviews.
Roost is open now. It will close at 6:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com