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Roosevelt Square
- Apartments
- Phoenix, AZ
About this business
Welcome home to Roosevelt Square Apartment Homes, perfectly located in the historic district of downtown Phoenix, AZ. Our community not only offers some great apartment homes, but also retail businesses including restaurants and coffee shops, giving our residents a place to live, work, and play all in one neighborhood.
Location details
121 W Portland St, Phoenix, AZ, 85003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
ill-equipped leasing office staff. I am a resident of four years with Roosevelt Square and unfortunately I do not recommend this complex. The location is unbeatable, great amenities and amazing local businesses at your doorstep. However, the leasing office’s current staff is ill-equipped to handle any issues that arise and do not communicate with tenants on a professional level. Parking here is an absolute nightmare. The leasing office has a toxic partnership with a towing company named “AZ All City Towing” and it tows its o... read more
Unprofessional Shockingly unprofessional leasing staff. Did a virtual tour - was told we needed to immediately apply with an immediate move in date to even be considered. Then took days of back and forth calling to even get our application processed. Finally received an approval letter by email, only to be told the next we were denied by phone (and get a different letter later the second evening). Their Cox setup person wouldn’t stop calling to see when we wanted to start services. When I called the leasing agent, JT, to ask... read more
Wouldn’t live here again Mechelle from the office is so nice, but they are in the business of making money and you get nickled and dimed for everything. The property was good overall but quite dirty in shared hallways/outdoor space. Appliances are extremely old. Pool is freezing cold water year round. If they just didn’t recirculate the water during the day it would get to a manageable temp from the AZ heat, but it’s seriously so frigid I couldn’t ever handle going in. When covid hit, they offered zero flexibility and I had ... read more
Beautiful property I’ve lived in this complex for going on three years now. The community is beautiful and feels like home. I was looking for apartments with character that didn’t feel too overly nice. The property is well maintained and staff is extremely friendly. The leasing office staff is all incredibly helpful and friendly. They’ve personally taken care of every issue promptly. I didn’t give the community 5 stars because they really do charge a lot for everything, but this information really isn’t hidden. I plan on sta... read more
Not as advertise At first glance it’s the perfect community. However after staying here, the leasing office misinform and hoodwinks those who move in their units. For example, utilities bills are part of rent and in our resident login you can see the breakdown of what the bills are. What they don’t tell you is “conservice” a third party is another site you have to pay for! So wait you mean to tell me I can see how much my water bill is on my resident login for free, but have to pay an extra fee to have another site tell me t... read more
Current Resident Currently live here. I was very fond of the previous management, but now you have to jump through hoops and ridiculous fees to live here under the new management. Complaints are not taken seriously, which is disheartening coming from someone who follows all parts of the lease agreement. Walls are very thin, and parking is a nightmare. I will not be living here when my lease is up, and neither should you. Don’t be fooled by how “nice” it looks on the outside. They only care about making money.
Drained and disappointed I'd only recommend living at Roosevelt Square if you like being overcharged and underwhelmed. I'll start with move in costs. Admin fee. Application fee. Pet fee. Pet deposit. Regular deposit. Apartment insurance. If you like paying animal rent, trash service, water, sewer, exterminating and billing fees on top of electricity and cable, than this place is for you! I had a problem with the online bill pay service 5 months in a row where it would tell me my balance was $0 but I'd get an email from manag... read more
Overpriced and Inaccessible The location is amazing - but with the building boom, there are so many nicer, newer, and more reasonable places to live in the area. This place is way overpriced, especially considering that the amenities promised are rarely even accessible (gates failing to open, doors locking you in the fitness center (yes - how does that even happen??), pool not maintained). The staff seem unknowledgeable and very unhelpful. When you bring something to their attention about the property that needs maintenance,... read more
Great Location. That's about it. PROS: • The location cannot be beat. The place sits between a gorgeous little park and the edge of the arts district. Everywhere you look there's incredible food and interesting events just a short walk away. CONS: Everything else • The property is poorly maintained, despite first glances. The entry gates are constantly broken - either permanently locked with a malfunctioning fob detector, or permanently wide open. The parking garage gates are the same story. Several times I found myself eith... read more
Frequently asked questions about Roosevelt Square
How is Roosevelt Square rated?
Roosevelt Square has a 3.7 star rating with 186 reviews.
When is Roosevelt Square open?
Roosevelt Square is closed now. It will open tomorrow at 10:00 a.m.
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