Ron Jones Power Equipment

LOYAL CUSTOMER FOREVER 

on Dex Knows

10 years ago

EXCELLENT CUSTOMER SERVICE, THEY FIX EQUIPMENMT RIGHT THE FIRST TIME, EVERYTIME. I HAVE BEEN DEALING WITH RON JONES POWER FOR OVER 20 YEARS, THEY KNOW THE INS AND OUTS OF THE EQUIPMENT THEY SELL. EVERYTIME I GO THERE THEY ARE BUSY HELPING CUSTOMERS. I FIND A LITTLE PAITENCE GOES ALONG WAY. I HAVE SEEN CUSTOMERS THAT ARE RUDE AND WANT THINGS THAT ARE IMPOSSIBLE. AND WHEN RON JONES CAN NOT HELP THEY LOSE THEIR MINDS. TRULY ASTOUNDED ME. 

5 weeks later 

on Dex Knows

10 years ago

5 weeks later Dropped off my lawn mower that I bought from them 4 yrs ago for service they told me it would take 2 weeks so 2 weeks later didn't hear from them I go in to check up they had to order a bearing should be in couple days 1 more week passed and I called the tech was rude didn't want to tell me eta of part and said it would take 30 min out of his day to find a track numb like it's a bother I go in talk to the owner turns out they never ordered the part and I should be understanding about it after a month they didn'... read more

D. Rohde-Rolph 

on Dex Knows

10 years ago

They do seem incredibly rude, condescending and full of themselves to the point they are scary ... almost as if they're on the same drugs that cause abusive attitudes, or they're out on prison release program (owner included), or it's a front for some rehab halfway house. 

Peter Tran 

on Dex Knows

11 years ago

customer service are 1 star but estimate are 5 star. was there one time and will never come back again.... 

Roland 514 

on Dex Knows

11 years ago

Maybe things have changed. I was reluctant to go here after reading some of these reviews but as they seem to be the "local" Honda guys I took the chance and I'm very glad I did. I walked in with a minor problem with a recoil starter and they just stopped what they were doing asked if I could wait a bit and repaired it immediately. This was handy as I live over 30 minutes away. Since no parts were needed they did not even charge me - obviously someone knows how to win business. I interacted with 3 guys working there and all ... read more

Rickie Cooper 

on Dex Knows

11 years ago

Customer Service Sucks Ron Jone sucks as far as how they treat customers, the owner acts as if he hates being there. I try and buy from local shops instead of using the internet so it helps the local economy, but I got to tell you never again would I spend one dime in that store. 

$$$$ 

on Dex Knows

12 years ago

I won't shop here ever again! Like many of other Ron Jones reviewers and close small business lawn service providers that I know also felt like they were uninterested in our sales. I purchased a trimmer and blower there a while back to start up a lawn service business and their employee made me feel like I was bugging him when I had a couple simple questions to make sure I was getting the right tools. They only care about people that are ok with gettting ripped off or have big time accounts with them. Since then I have purch... read more

steve 

on Dex Knows

13 years ago

GREAT EXPERIENCE I JUST PURCHASED A CHAIN SAW FROM RON JONES,, THE TECHNICIAN PRE RAN AND ADJUSTED MY SAW,, THEN CAME OUT AND SHOWED ME HOW TO START AND RUN IT,,HE WAS VERY INFORMATIVE AND FRIENDLY,, I WILL PASS ON MY GREAT EXPERIENCE TO ALL MY FRIENDS AND PURCHASE FROM RON JONES AGAIN... VERY PROFESSIONAL FOLKS,, 

DH 

on Dex Knows

13 years ago

GREAT CUSTOMER SERVICE HAVE BEEN GOING TO RON JONES POWER FOR OVER 30 YEARS, ALWAYS EXCELLENT SERVICE. MY FAMILY HAS THREE GENERATIONS GOING THERE FOR SERVICE AND SALES. ALWAYS INFORMATIVE AND FREINDLY. I HIGHLY RECOMMEND THIS BUSINESS TO ANYONE SEEKING PROFESSIONAL SERVICE AND KNOWLEDGE ON EQUIPMENT.