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Family Owned & Operated for Over 30 Years Italian/American Family Dining Pizza Take Out Daily Specials
219 N Comrie Ave, Johnstown, NY, 12095, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
the food is good and staff are nice
My family and I love Romana’s and order from there all the time. Always soups and salads. Sent my daughter to pick me up lunch today. The salad is now a “pre mix” and all the lettuce is disgusting and wilted. I picked out all of the bad lettuce and was left with hardly anything. Not to mention I always get Russian dressing and today got thousand island. So it’s in the trash. I also got a cup of soup which was good. I called and was told yes they changed their lettuce and yes they changed the salad dressing (I’m thinking we s... read more
Business response:
Hi Connie! We are truly sorry that we disappointed you. Yes we did try some new products as we always try to improve our product for our customers. Clearly it didn’t have good feedback. We take everything into consideration when making changes. As a loyal customer to us we would hope that next time you could come to us directly so we can make it right, which we try to do for all of our customers. We hope to see you back and can redeem our 2 star review as we know you have eaten with us for years and enjoyed it!
Always great food,I moved to Florida 20 years ago and this is my first place to eat,have been a happy customer sence the early 70's
Business response:
Glad to still have your patronage!
Ordered hugh takeout lunch for our garage sale relatives from scotia..wings. Blt. Burgers and texas hot dogs. All was perfect!! Delicious!
Business response:
Thank you, Madeleine
Business response:
We strive to give our customers the best. If there is something wrong with your food, kindly let me know to make it right. Or is this is personal, due to your unemployment here
We had a little mix up with our take-out order tonight . We called to let them know what was wrong. The girl that took our call was pleasant and understanding. We were comped a new dinner. The food is awesome, and the customer service is excellent! You can’t beat that! You have loyal customers here! Thank you !
Business response:
Thank you for the review, tracy
Romana's Italian Kitchen has a 4.3 star rating with 1,127 reviews.
Romana's Italian Kitchen is open now. It will close at 6:00 p.m.
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