Rolling Oaks Radiology Thousand Oaks - Thousand Oaks, CA

TR 

on Birdeye

7 months ago

first of all I do not like to leave negative feedback with that being said when I go into the facility I have a good experience but in general rolling oaks appointment scheduling has been a nightmare I have a known cyst lump?? that is very painful in my right breast ultrasound and mammogram every 6 months needed scheduled my appointment waited 2 months they canceled the night before told me I had to wait another 3-4 months to get in.. that they were booked up...so .rescheduled apt two months away with a long drive.. I decid... read more

Martha S. 

on Birdeye

a year ago

It took almost an hour just to schedule the appointment. The call center hung up on my twice. The person who finally scheduled the appointment told me to call the front desk with any questions. I called the front desk 6 times in two days and no one ever returned my call. When I arrived for the appoIntment, I was informed I should have fasted for 6 hours prior. No one told me. The ladies at the front desk were beyond rude - so maybe it’s best they never called me back. I ended up going someplace else. What a nightmare.  

Michael G. 

on Birdeye

2 years ago

They waited until the night before late to advise us they couldn’t confirm our insurance. We had a 7:00 am appointment scheduled. THE NIGHT BEFORE. Never had a problem with UCLA. Very unprofessional. Avoid.