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Roland DGA Corporation

2.8

About this business

Specialties Roland DGA Corporation is the U.S.-based marketing, distribution and sales arm of Roland DG Corporation of Hamamatsu, Japan, a worldwide leader in the sign, graphic arts, fine art, vehicle graphics, UV, photography, engraving and 3D modeling industries. Founded in 1981 and listed on the Tokyo Stock Exchange, Roland DG is the world's number one provider of wide-format inkjet printers for the durable graphics market. 

Location details

15363 Barranca Parkway, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
2.842 reviews
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Joe K's profile image
Joe K 
5 months ago

We currently own several Roland printers, which have generally served us well. However, our experience with the ***********640 has been nothing short of frustrating, largely due to Rolands poor customer service. The machine, only a few months old, has been non-operational for over five weeks, resulting in significant downtime and lost revenue. Attempting to reach Rolands customer service is challenging, as their contact information is not readily accessible.When we finally connected with a representative, we were informed th... read more

Azure F's profile image
Azure F 
a year ago

I have had nothing but issues with my Roland bn-20D printer. The technician they sent would not even return my messages after he left and said he would keep the call open. The issue is still unresolved and with a printer head. Not to mention i have had brand new ink cart put in the white slot it read it just fine until the tech came and he claimed it was my ink cart and not the printer.....still not resolved.... And now to hear they are discontinuing this product is infuriating.. the product is under warranty as well, you ca... read more

Kenneth C.'s profile image
Kenneth C. 
3 years ago

I have had the absolute worst experience with the TruVis VG-640.It is a completely unreliable money pit. I am deeply disappointed, having to call a friend to print my stuff at his shop on more than one occasion (and pay him) while I continue to make payments on a machine that requires yet another expensive service call. Even worse, its a lease, so I have paid WELL OVER MSRP for it. The machine has hardly been used and has problem after problem. By far the worst business decision Ive ever made. I deeply regret getting a Rolan... read more

Paul T's profile image
Paul T 
3 years ago

Worst service support I have ever seen. They had us to change over Inks to TR and cannot get Versa works 6 loaded will never buy another roland machine if there was a lower star than 1 I would give it to them. 

Matthew Plymale's profile image
Matthew Plymale 
7 years ago

so nice to fine out roland charged me 1300 dollars for a part for my dental mill and come to find out the manufacture sales it for 10.00. 

Matthew Plymale's profile image
Matthew Plymale 
7 years ago

so nice to fine out roland charged me 1300 dollars for a part for my dental mill and come to find out the manufacture sales it for 10.00. 

Raúl Guevara's profile image
Raúl Guevara 
8 years ago
Juan Carlos Bonilla's profile image
Juan Carlos Bonilla 
9 years ago
Dan Luhrsen's profile image
Dan Luhrsen 
10 years ago

Very helpful been workin with roland in irvine for years always satisfied over here,great job guys! 

Frequently asked questions about Roland DGA Corporation

How is Roland DGA Corporation rated?

Roland DGA Corporation has a 2.8 star rating with 42 reviews. 

When is Roland DGA Corporation open?

Roland DGA Corporation is closed now. It will open at 8:00 a.m. 

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