Rogers-Dabbs Chevrolet Parts

Ran B 

on BBB

a year ago

The service department lies about there . Ability to be able to diagnose any vehicle. Took my truck in to get a modular put in and programmed a part that I ordered from there parts department and wasnt able to program it. Still charged me *********************************************** swapped to the part I bought from them that did not work. Left with having to go down the street to another place and they ordered the correct part and had to wait a week for my truck but got it fixed. Would not recommend there service departm... read more

Tomas W 

on BBB

a year ago

The service department lies about there . Ability to be able to diagnose any vehicle. To see what the issues are so gmc provide me with that location. Honestly idk why it was a money grab. Each time I had it towed they said to fix this . I towed it to the same place to have the parts changed . Then pay to bring it back and reflash it . I even allowed them to do some work alot just to be done . To getting thrown off the lot for cussing on the phone because . I was upset drove over start getting clarification. Through the tech... read more

Tony A. 

on BBB

a year ago

They are charging a surcharge on debt cards which is illegal under the Consumer Protection Act.I tried to talk to them about this issue and they refused to help in the matter. 

Haley R 

on BBB

a year ago

I have been wanting a specific car and color for three years and finally decided to trade my car in for it. I was at this dealership for nearly 5 hours, signed all the paperwork, and was literally putting my things in my new car when I realized that the brand new car I was about to drive off in had ***** miles not the 15 miles my paperwork had on it! When my husband and I told them this because we thought surely this must be the wrong car they finally disclosed to us this car was a courtesy car they let other people drive wh... read more

Letoria T 

on BBB

2 years ago

I purchased a 2014 jeep Wrangler July 22,2023 from ******* ***** in *******,ms an the jeep started smoking real bad after cranking up so I took it back to get checked out around the first part of August so they ended up saying I need a new engine so I they put it in shop there and I got it back 3 months later after I picked it up got it home I noticed it leaking fluid from underneath so I took it back and they kept it for another 3-4 months again same thing again still leaking and now I got other problems wrong bad transmiss... read more

Sherita T 

on BBB

2 years ago

Back in July of this year I went to get my first oil change from Rogers Dabbs in Brandon, Ms to which I purchased my vehicle in January of this year. I was charged $83.00 for the service. Fast forward to a few weeks ago September 2023) in which my low oil light comes on! I was alarmed and confused, how does a new 2022 model car which just had an oil change have low oil? Then I noticed a huge oil spot in my drive way and at work in my parking spot. I go buy oil and put it in, next day oil back low. I immediately leave work th... read more

Richard F 

on BBB

3 years ago

I have a 2023 Chevrolet Stingray that the transmission failed at 550 miles; I was told the vehicle would be protected from the elements by being parked inside; but it was not. I went 2 days later to retrieve some items from the glove box and the car was outside and was absolutely nasty. I asked about a loaner car and was told that there were none because of covid, 4 days later received a loaner. After the repairs were completed Iwent to pick up the car and it was extremely dirty inside and out; service manager said there was... read more

Terrence O 

on BBB

3 years ago

I was pre-approved for a loan for vehicle that I saw on their website, I wanted to purchase a vehicle online and have it shipped. I was told by ***** that I couldn't make the purchase online because the dealership was frauded out of over a quarter of a million dollars from people in my area. I then asked if they could hold the vehicle until everything clears, I was still denied. He told me that the only way I could make the purchase was if I came to the dealership in person the he stopped taking my calls. I then started talk... read more

Oscelia C. 

on BBB

3 years ago

I called the company to let them know that my car was overheating and told them where I was located and asked if they would be able to fix my vehicle if I were to get to them in the next 23 minutes. I even told them the exact problem I was having. They put me on hold and came back and said they had the part in stock and that they closed at 6:00. I made it there at 4:38. The woman informed me that they can send it to diagnostics but they can fix my vehicle because the mechanics were leaving in the next 20 minutes. I informed ... read more